Scott McClure
GBBUYER BEWARE BUYER BEWARE: TRAGIC LACK OF INTEGRITY WHEN THINGS GO WRONG - NO RETURNS AND THEY STUCK ME FOR $120 WITH THE WRONG SPRINGS I have a 7' two car garage with two different springs that work fine but time to change; a 24" & 30" long both 2" and 0.243 wire. GDN's online calculator claimed that two 35" long of .250 x 1.75" were equivalent at $120 to me. Arrived but when installed they were far too strong and now I need to buy the proper set. DO NOT BUY FROM A MANUFACTURER THAT DOES NOT STAND BEHIND THEIR PRODUCT
Jeni Fandrey
GBSaved me money After my springs broke I got a quote for over 400$ for a garage door repair company to replace my torsion springs. I couldn't afford that at the time so I went looking for other options. I got the exact same springs that the local company was going to provide delivered with cables and winding bars for a little over 150$. Took me an hour to install so saved me over 200$.
Bryan
GBI wish I would have seen these reviews first I wish I would have searched these reviews before ordering. I ordered from them because they were the only place that advertised converting from one spring to two, which is what I wanted to do. They had me send pictures and measurements. I even weighed the door. The kit came but the springs were not correct. They didn't even have the end cones on them! Who sends out garage door springs without the cones? Useless. Now, as with others have stated, they will not return my calls, emails or text messages. I ended up buying a single spring from elsewhere. So, I got a couple bearings and a couple cables along with two useless springs for $150. Plus, I had to spend another $75 on the single spring. I will not be recommending these guys to anyone.
Vince Hannon
GBGarage springs order - well done! I ordered a set of springs for my garage door and then found that I could request that a proper set be calculated for me. Of course, the calculations told me that my original order was incorrect. Brena M. answered my questions late in the evening and promptly, courteously adjusted my order and was very friendly. This was my first experience with Garage Door Nation, and it certainly will not be my last, due in no small part to Brenda M and her outstanding customer service. Great work!
Nils Fretwurst
GBExcellent service and safe instructions make all the difference! Like many home-owners I called a local service company the first time my garage door failed. It did not take too long before it failed again, and I was looking at my second set of a broken torsion spring. Using the resources made available by Garage Door Nation I learned that I never had a well balanced door in the past. I followed the safety and installation videos and instructions to a T, and was able to easily convert to a two spring system with a perfectly balanced door. My garage door is extra wide, extra tall, insulated and heavy, and I am now upgrading my door with 7" rollers.