These people are scam artists These people are scam artists. They don't actually make or stock any of these products. When you order from them, they just go order the parts from another website (Service Spring Corp) for a fraction of the price, and they keep all the profit. Save yourself time and money and just order the springs directly from a manufacturer instead of paying 4x as much through these guys. In addition, the product will arrive all beat up and damaged. It looks like it was packaged by a 3 year old.

Garage springs order - well done! I ordered a set of springs for my garage door and then found that I could request that a proper set be calculated for me. Of course, the calculations told me that my original order was incorrect. Brena M. answered my questions late in the evening and promptly, courteously adjusted my order and was very friendly. This was my first experience with Garage Door Nation, and it certainly will not be my last, due in no small part to Brenda M and her outstanding customer service. Great work!

Extension to Torsion springs I was have wanted to swap my extension springs over to torsion springs for a few years now, but was a bit hesitant to do it myself until I found Garage Door Nation. I watched several of their videos online and got comfortable with the process. When I went to place the order, the owner contacted me directly and helped make sure I got everything I needed for the weight of my door. He was super knowledgeable and the pricing was more than fair. Shipping was also much faster than I was anticipating. I would not consider going elsewhere for garage for parts.

Scam Artists - Only received part of order - Never Responded to my Inquiries I only received part of my order, and all attempts to contact them (via email and finally out of desperation via their Facebook page) yielded no response (a canned auto-response email with "FAQs" does not count as a response). So they basically ripped me off. Note they do NOT have a phone number for contacting them anywhere on their website or their Facebook page, nor did the one email I received from a real person there (before I placed my order) contain a phone number. I was annoyed with their cheesey attempts to upsell at every opportunity - and had I noticed that they don't publish a phone number on their website, I never would have placed an order with these crooks. As for all the 5-star reviews, I can only guess that those people didn't have any issues with their order and didn't have to deal directly with this shady company. Sure they have a couple of helpful videos out on Youtube, but there are tons of videos watch, including many put out by legitimate honest people. So do your homework - like I didn't in this case - or better yet save yourself the hassle and avoid Garage Door Nation.

Lack of character and integrity I decided to buy my spring from here in spite of the fact that they were about 50% more expensive than other sites. I thought they were a company that operated with integrity but I was wrong. They did not send my full order and won't answer the phone nor return emails. In other words they are thieves. They stole my money.