I got drawn in to purchase the eco… I got drawn in to purchase the eco laundry strips by a good deal for the first pack. I’m now not allowed to cancel and have been charged £9 for a pack of 32 laundry strips. I have to buy another at this price before I’m allowed to cancel. This was not made clear to me when I signed up for the subscription.

I'm so happy that EarthHero exists I'm so happy that EarthHero exists! It's so easy to shop from their carefully curated products and know that everything is sustainably/ethically made. From leggings to cleaning products to skincare and jewelry -- their products are AMAZING. High quality and you know you are making a difference. Customer service is top notch and I love that the shipping is carbon neutral.

Sustainable Amazon Solution It's so nice to have a company do the work for you to ensure that you're purchasing sustainable items! They cut out the research element and have an awesome array of eco-friendly products. I feel good supporting a company with good ethics, good customer service and even better products to choose from.

A brush. 20 dollars. Yup. I ordered what I thought was a mascara brush with a tin of mascara, I received just the brush. Why put a photo of the mascara tin if you will only give me the brush?? Ridiculous.

Poor quality product and customer care No cushion at all in sole, think of walking on a thin layer of suede and boiled wool. Not my idea of quality or comfort in a slipper. My fault was that i gave them a chance and wore them for about 20-30 minutes inside my home but got a small stain on the suede soles. Since they don't stand behind their quality they emphasize that they cannot accept returns unless they are unused and in same condition as arrived. I do understand trying to avoid someone sending back shoes wore for a year but i also understand good customer service and looking at a long term profit of satisfied customers vs a short term profit of get every buck you can despite the customer satisfaction. Buyer beware, you will not be valued.