Mike F
GBThe product surpassed all of my… The product surpassed all of my expectations, but the best part of the process was the customer service. Very friendly and helpful customer service team. The product is functioning extremely well and is very durable. Thank you to Oluminate!!!
Cindy Kutchmark
GBWorst company for any… Worst company for any communication.Tried for 2.5 weeks by sending emails to return product. Response was (repeatedly) they will get back to me in 48 hours. Not! No help as of today after sending another email. I have never experienced such negligence in all my purchases . It will be after 30 days if they ever contact me to help as the Original purchase was late January 2023. I would suggest avoiding this company as it appears they dont get back to you. I am stuck with 4 “O” rings!
Melinda
GBPaid, but no product after 8 weeks and multiple emails. I'm so disappointed that I didn't read these reviews before purchasing. I ordered/paid up 9/28/22. As of today, no lights although someone on the email team guaranteed on 11/16/22 that I would receive my light in 3-5 days. No light. I requested a refund or tracking number. No response. I can't believe CBS and the other companies are allowing their brand to be used for a scam.
Myra Best
GBOluminate worst customer service Oluminate has the worst customer service I have ever experienced. When my package did not arrive there was no helpful response—just automated emails. They have no working customer service telephone number. Avoid!
Whatdaya Wannaknofer
GBOrdered, Paid, Received Nothing I ordered their "buy two, get one free" deal on Nov 10th, and a month later, on Dec 9th, they said it was delivered. It wasn't! They gave me a UPS tracking number that said it was handed off to and delivered by the local post office. Not! When contacted about the issue via email, (the only way to contact them), and asked for replacement products or a refund, they told me it was my problem and I should take it up with the local post office, which is a waste of time! So I gave these people $64 and got nothing! Ripoff!