Excellent machine Unlike the other reviews ,we rented a Rug-Doctor to be delivered which was a nightmare WOULD NOT RECOMMEND that ,as delivery company a nightmare ,I'd say get it from the shop ..yes they are cumbersome( it's an industrial machine and powerfull if used properly ) ,yes they don't have a big tank ,yes sometimes they don't have the shampoo availablein store as there busy , BUT it did a fantastic job of carpets I must say didn't look that dirty ,but the filth was embarrassing frankly .. The suction very good ..I think where people are going wrong is there dragging it too quickly ,and maybe not spot treating troublesome areas? ( Maybe rug doctor should add this to there paperwork of instructions ) it took a few runs to get used to it ..but overall very good ..we had trouble with delivery van and complained o Rug-Doctor several times and was promised a refund of £20 delivery which has not appeared in bank ( has now THANK YOU ...YET the customer service were very helpful top marks apart from refund which i will contact them about again .would Def recommend but be patient and remember it's not a domestic machine ..

Easy to book and use Easy to book and collect from my local Asda. Very straightforward to use and has cleaned our carpets very well. Only issue we had was the machine was dirty when collected with dirty water still inside it. I had to spend half an hour cleaning it before being able to take inside my house. It’s quite heavy so if you’re not feeling strong take someone with you if renting it from somewhere to help you get it out of the locker and into your car.

The machine we rented did not work… The machine we rented did not work properly. It deposited dirty water all over the carpet and didn’t suck it up, leaving our carpet dirtier than before we cleaned it! It also did not remove any of the stains we wanted to remove, so it was completely useless. We got a refund.

Terrible, swerve, DOESN'T WORK Terrible, cost me £43 for hire of equipment and bottle of cleaner. Which fine I understood price when booked . However I was expecting carpet cleaner to clean carpet. How mad I am. Carpet has taken over 34hours to dry. Hardly any dirty water in dirty water bin after cleaning carpet. No difference in carpet. It actually looks worse than it was originally. The carpet was not dirty my wife decided she would like it freshened up.

Great machine did better than I… Great machine did better than I expected, only issue is filling it up very often. Apart from that worth the money for the job it did!👍