Hire machine heavy, hard to manoeuvre and unsuited to domestic uses Carpets cleaned ok but poor suction on the main machine meant I needed to use the hand tool to vacuum up moisture over the whole carpet. The main machine is also very heavy, unwieldy and impossible to manoeuvre in small rooms. The professional hire machine is poorly suited to domestic situations.

Hired from Tesco’s locker Hired from Tesco’s locker Whilst it semi worked as in I could see water , I gave up and hired a professional who cost a little more than the hired machine but did a fantastic service! The hired machine didn’t touch it dirt wise . I returned the machine out of pocket and annoyed

Excellent machine Unlike the other reviews ,we rented a Rug-Doctor to be delivered which was a nightmare WOULD NOT RECOMMEND that ,as delivery company a nightmare ,I'd say get it from the shop ..yes they are cumbersome( it's an industrial machine and powerfull if used properly ) ,yes they don't have a big tank ,yes sometimes they don't have the shampoo availablein store as there busy , BUT it did a fantastic job of carpets I must say didn't look that dirty ,but the filth was embarrassing frankly .. The suction very good ..I think where people are going wrong is there dragging it too quickly ,and maybe not spot treating troublesome areas? ( Maybe rug doctor should add this to there paperwork of instructions ) it took a few runs to get used to it ..but overall very good ..we had trouble with delivery van and complained o Rug-Doctor several times and was promised a refund of £20 delivery which has not appeared in bank ( has now THANK YOU ...YET the customer service were very helpful top marks apart from refund which i will contact them about again .would Def recommend but be patient and remember it's not a domestic machine ..

Think it’ll be better to hire a cleaner! Was really excited to rent one of these. The actual cleanliness of mine wasn’t too bad compared to what others have said. I only went over the same area once as directed with the main machine but I kept noticing the place where the suds and water is meant to go, just was empty after only doing 2-3 runs on the carpet so I kept filling up. Then I used the hand held attachment which seemed to work better but when I was going over the carpet, I noticed it was still picking up so much black. So why does it say only go over once if it’s clearly not cleaning it properly. Carpets are seriously soaked and I’m abit worried about how they’re gonna dry

Expected better Not impressed with the machine’s performance. Wasn’t expecting perfect results but the rug doctor has left the carpet streaky and patchy, not a good cleaning tool at all. Followed all the guidance given, including moving slowly and lining up with previous cleans but overall a big disappointment and leaves my carpets looking worse than before. Wouldn’t use again.