Hired from Tesco’s locker Hired from Tesco’s locker Whilst it semi worked as in I could see water , I gave up and hired a professional who cost a little more than the hired machine but did a fantastic service! The hired machine didn’t touch it dirt wise . I returned the machine out of pocket and annoyed

Rubbish machine We wanted to refresh carpets in our house. Totally rubbish machine. Unable to purchase 4l of formula, as not available in 3 different locations. Waste of the money and most importantly time! How this company can survive with these poor reviews is beyond me.

Easy to book and use Easy to book and collect from my local Asda. Very straightforward to use and has cleaned our carpets very well. Only issue we had was the machine was dirty when collected with dirty water still inside it. I had to spend half an hour cleaning it before being able to take inside my house. It’s quite heavy so if you’re not feeling strong take someone with you if renting it from somewhere to help you get it out of the locker and into your car.

Expected better Not impressed with the machine’s performance. Wasn’t expecting perfect results but the rug doctor has left the carpet streaky and patchy, not a good cleaning tool at all. Followed all the guidance given, including moving slowly and lining up with previous cleans but overall a big disappointment and leaves my carpets looking worse than before. Wouldn’t use again.

Very Good I hired the machine online and collected it in store. Instructions were easy to follow and I purchased the cleaning solutions too. I hired for two days but got called into work so I wanted to extend it, I emailed in and a few hours later I had a call from RugDoctor (Gareth called from memory, apologies if I’ve got this wrong) a quick conversation and he extended my rental. Quickly, effectively and simply. The machine also did a great job on my carpets. What more could you want!