Buyer beware Buyer beware! Don't be fooled by the seemingly low prices. Fast shipping, item as described...however...refused to honor 25% coupon for submitting my email address. There is NO customer service. My experience was the same as the other one star reviews. I spoke with two people who both promised me a call back. No call back. I sent two emails and never received a response. Proceed at your own peril.

Remarkable products and satisfy from customer services I was ordering a side table from this store. I got an amazing product from this store. They are providing good customer service. It is recommended to shop on this website. I'll also buy products in the future from this store.

A very consistent theme in these… A very consistent theme in these reviews. Terrible customer service. Rude agents at ‘customer service’ call centres. Company does not respond to emails or request for call back. Based on the number of similar reviews this is clearly part of their corporate culture - not just an isolated incident.

Run, don't walk, away from this website. Run, don't walk, away from this website! I did receive my item; however, I never received a confirmation email. They are connected with Galaxie Lighting in Lindon, UT. I needed to initiate a return and I have tried to contact both places via emails and phone calls. They do answer but their response is always the same--the representatives you need to talk to are on other lines and will contact you which never happens. You will likely be fine ordering if you are sure you won't need to return. Despite what it says on both websites, returns are not accepted or allowed.

Take your $, deliver nothing, won’t respond Do NOT order anything from this company. I had a similar experience to the other reviewers. I ordered an item back in Oct ‘22. They charged my AMEX on day 1. Then said the item was on back order until Jan ‘22. It never arrived. No communications from them re: status. I kept reaching out to them. Finally, on April 11, 2023, their customer service rep acknowledged that they no longer carried and could not send the item. They said would issue a refund in 5-7 business days. It has been 2 months. Still no refund. I emailed them several times since they said they would issue the refund. No response. I’ve initiated a dispute with AMEX.