Buyer beware Buyer beware! Don't be fooled by the seemingly low prices. Fast shipping, item as described...however...refused to honor 25% coupon for submitting my email address. There is NO customer service. My experience was the same as the other one star reviews. I spoke with two people who both promised me a call back. No call back. I sent two emails and never received a response. Proceed at your own peril.

Another example of horrible customer… Another example of horrible customer support. Had a problem called customer support. Extremely rude person. Told it can only be handled by Sales. I asked how to call sales, in a rude manner, she said they would contact me. Of course they did not. Unfortunately i did not read reviews before purchasing.

No stars would be more appropriate No stars would be more appropriate. I bought an $800 pendant light August 31, 2020 and said would be shipping in 2-3 business days. It is now October 26th and the order status says the same ... order processing check back in 24hours. No answer “we are closed” anytime I call during supposed business hours. Do not buy from this sham company!!

Excellent! Delivery was quick and you can’t go wrong with free shipping. Price was less than other companies were selling at. The chandelier is absolutely beautiful. Much more so than in the photo and very high quality. Packaged very securely. Would highly recommend lightsandhome.

Zero customer service Zero customer service. Ordered a Eurofase mirror and within the company policy of having one hour to make a change, I switched to a smaller mirror. Of course, no confirmation of the change from Lightsandhome despite repeated emails and calls. They ended up shipping the bigger mirror. Representative said return label would be sent. Never sent. Stopped the payment at AMEX. Stay away.