Buyer beware Buyer beware! Don't be fooled by the seemingly low prices. Fast shipping, item as described...however...refused to honor 25% coupon for submitting my email address. There is NO customer service. My experience was the same as the other one star reviews. I spoke with two people who both promised me a call back. No call back. I sent two emails and never received a response. Proceed at your own peril.

Friendly customer service people but … Friendly customer service people but wasn't notified of cancellation of part of order or shipment dates and had to repeatedly call them for refund then hound them again to correct the refund. Manufacturer sent wrong products which then had to be returned. Placed many calls to get simple order straightened out. Spent several months from beginning to end and frankly would not bother to order from them again.

Excellent! Delivery was quick and you can’t go wrong with free shipping. Price was less than other companies were selling at. The chandelier is absolutely beautiful. Much more so than in the photo and very high quality. Packaged very securely. Would highly recommend lightsandhome.

No stars would be more appropriate No stars would be more appropriate. I bought an $800 pendant light August 31, 2020 and said would be shipping in 2-3 business days. It is now October 26th and the order status says the same ... order processing check back in 24hours. No answer “we are closed” anytime I call during supposed business hours. Do not buy from this sham company!!

House Number Tiles do not match web site! I searched and search for new number tiles for my illuminated House Number sign at home. I liked the Block Number font shown on the web site. I ordered 4 numbers, $35.00 + $25.00 shipping. When they arrived, they were not the Block Number font on the web site, but a sort of script number font, like every other web site has available. I logged into the site to see what the return procedure was. The site says this was a No Returns Allowed order. So, I am now out $60.00 for number tiles I do not like. PLUS, my web site access appears to have been terminated so I can't log back into the site.