A very consistent theme in these… A very consistent theme in these reviews. Terrible customer service. Rude agents at ‘customer service’ call centres. Company does not respond to emails or request for call back. Based on the number of similar reviews this is clearly part of their corporate culture - not just an isolated incident.

Buyer beware!!! Buyer beware!!!! Shipping information is not accurate. I waited two weeks for lights that never shipped. Multiple messages and mails left in effort to talk to customer care with no return call or follow-up email. Pay a little extra and go somewhere else if you can.

Remarkable products and satisfy from customer services I was ordering a side table from this store. I got an amazing product from this store. They are providing good customer service. It is recommended to shop on this website. I'll also buy products in the future from this store.

Buyer Beware Buyer Beware: I would rate less than one star if able! Paid $1200 for a coffee table on June 4th and still waiting to either hear I am getting the item or my money is refunded. They told me months ago it was okay to cancel due to significant delays and then proceeded to "Ghost me" thereafter. No way to contact them by phone. No physical address. At this point, I believe my payment is gone and no merchandise forthcoming.

Run, don't walk, away from this website. Run, don't walk, away from this website! I did receive my item; however, I never received a confirmation email. They are connected with Galaxie Lighting in Lindon, UT. I needed to initiate a return and I have tried to contact both places via emails and phone calls. They do answer but their response is always the same--the representatives you need to talk to are on other lines and will contact you which never happens. You will likely be fine ordering if you are sure you won't need to return. Despite what it says on both websites, returns are not accepted or allowed.