Dominique Alexander
GBZero Customer Service I am an interior designer based in Dan Francisco. I purchased 3 pendants and 2 arrived defective. I have been trying for weeks to get in touch with Julian. He does not return phone calls or emails. No one ever answers the phone at this business and I am feeling scammed! Now that I see other posts I know that it is not me. This company does not offer any kind of customer service. I even tried their instagram page. I got a promise that someone would call me back and that never happened. I just want the lights or my client’s money back. Worst retail experience I have ever had.
customer
GBWe love the lamps We love the lamps. It did take a bit long to get them shipped, but I believe they were probably being made. Don't panic if it takes 10-14 days for your item to ship. Not every company is Amazon, right? I like to support smaller businesses. I really like that these are made in the USA! They are well constructed, have a dimming feature, and are funky nice sized bedside lamps. I will order again from this company.
Jason Jurin
GBGreat service product turned up in… Great service product turned up in perfect condition.
Solly Vesco
GBI was told delivery was 3-4 weeks but… I was told delivery was 3-4 weeks but it took longer. Also my order arrived on two different time. I had to ask someone to go to our house and put the package inside twice. It was very difficult to get someone in the company to answer a phone call.Not happy customer
PJ Aniello
GBfabulous company great products and… fabulous company great products and customer service!!!! thank you for all your advice and recommendations. your extensive knowledge was extremely helpful in completing my project