Zero Customer Service I am an interior designer based in Dan Francisco. I purchased 3 pendants and 2 arrived defective. I have been trying for weeks to get in touch with Julian. He does not return phone calls or emails. No one ever answers the phone at this business and I am feeling scammed! Now that I see other posts I know that it is not me. This company does not offer any kind of customer service. I even tried their instagram page. I got a promise that someone would call me back and that never happened. I just want the lights or my client’s money back. Worst retail experience I have ever had.

Interior Deluxe total scammers My Vista LED ceiling light that I ordered in November 2021 never arrived. I was told by Nicole that I'd receive a refund which never arrived. I was told in July 2022 "Your order #8042 is from last year and we have changed processors so our only option is to send a check for the refund. Please let us know a complete mailing address for this refund." I emailed a mailing address and never received the "promised refund cheque". It is now April 2023.....still waiting. Never order from Interior Deluxe. US$472.50 down the drain. Total scammers.

There's a Reason They're Out of Business I'm surprised it took so long for this garbage pit of a company to finally go out of business. Their horrible business model relied on capturing customers' payments up front in full, trying to order products from the EU, and then waiting for ever and ever for something to ship out. What they did actually have in stock was basically a small pile of archaic product they were still trying to get full price for. Several of my interior design colleagues have shared similar horror stories of ordering expensive lighting, then waiting months and months only to be met with empty e-mail replies saying it should ship soon. There were numerous requests from my clients over the years to visit their "showroom" in Oldsmar, but I was told by Nicole, who seems to be the only poor person working there, that the showroom really isn't a showroom, but rather just a few scant shelves of product set up when you first enter the building. I would normally say to avoid businesses like this at all costs, but it looks like they did everyone a favor and finally put themselves out of their own misery.

All Good! Everything worked out well..delivery was done well/nothing damaged. I was surprised at the size of the lamp..much larger than I had expected for a table lamp..guess this was my mistake in not reading carefully before ordering. I am a huge fan of Ingo Mauer & have had several of his chandeliers.

Don't waste your time and money with… Don't waste your time and money with this company. I have been waiting since August 2022 for a pendant light and keep getting a delayed delivery date time and again. It was initially supposed to ship in 2-3 weeks, yet their website says the item is "in stock." At first Nicole was responsive via email, but its all a scam. It is now the first week in December. I called twice and left VM messages because you can never get anyone on the phone. I said if no one calls me back I'm disputing with my credit card company. No one called me back after a week so I just disputed the charge with Amex who will refund my money. Interior-Deluxe is a scam of a merchant.