Mark Stone
GBSmooth Transaction Great products and good communication. Fast order processing and shipping. Very pleased with your fine service. I will see you again.
Cheryl
GBOut of business! I ordered an adjustable lamp in May of 2022 with delivery expected in late October. Early October I received email on delay due to manufacturer, Holtkoetter, pushed back to 1/31/23. On 2/13/23 I tried to contact Interior-Deluxe; no ability to leave a message. I tried emailing & email was returned as undeliverable. I tried calling Holtkoetter’s US location and could not leave a voicemail. Two emails sent to them were unanswered. Capital One is now investigating this for me. Lamp was $500.
D. V.
GBI ordered a lamp that never arrived I ordered a lamp that never arrived, and I never would have known had I not asked. Told I'd get a refund, I ended up having to call an email and a number of times. I received excuses of staff shortages, people on holiday, etc, and then silence. I resorted to reaching out to the owners over LinkedIn. One of the worst online experiences I've ever had.
Dominique Alexander
GBZero Customer Service I am an interior designer based in Dan Francisco. I purchased 3 pendants and 2 arrived defective. I have been trying for weeks to get in touch with Julian. He does not return phone calls or emails. No one ever answers the phone at this business and I am feeling scammed! Now that I see other posts I know that it is not me. This company does not offer any kind of customer service. I even tried their instagram page. I got a promise that someone would call me back and that never happened. I just want the lights or my client’s money back. Worst retail experience I have ever had.
Fed Up
AUInterior Deluxe total scammers My Vista LED ceiling light that I ordered in November 2021 never arrived. I was told by Nicole that I'd receive a refund which never arrived. I was told in July 2022 "Your order #8042 is from last year and we have changed processors so our only option is to send a check for the refund. Please let us know a complete mailing address for this refund." I emailed a mailing address and never received the "promised refund cheque". It is now April 2023.....still waiting. Never order from Interior Deluxe. US$472.50 down the drain. Total scammers.