Don't waste your time and money with… Don't waste your time and money with this company. I have been waiting since August 2022 for a pendant light and keep getting a delayed delivery date time and again. It was initially supposed to ship in 2-3 weeks, yet their website says the item is "in stock." At first Nicole was responsive via email, but its all a scam. It is now the first week in December. I called twice and left VM messages because you can never get anyone on the phone. I said if no one calls me back I'm disputing with my credit card company. No one called me back after a week so I just disputed the charge with Amex who will refund my money. Interior-Deluxe is a scam of a merchant.

This is an update to an earlier review…about Interior Deluxe This is an update to an earlier review of Interior Deluxe/Euro Lights. Just wanted to say, I still have had no luck since that first review. No deliveries from I.D., no meaningful contact with them. BUT, I just looked up Interior Deluxe again, expecting they might now be out of business, and is that true? Couldn't find Interior Deluxe and Euro Lights is said to be permanently closed. I wonder if it's possible to file a claim against a closed company? But I don't know their status. it's hard to even pin down where the offices are. My own experience: It's now been approximately a year since making and paying for two orders from Interior Deluxe. I'd had a few messages from the company, always from the same person who never had anything useful (or true?) to say. I finally talked directly with the manufacturer of one of the items I'd ordered. He was kind enough to send the missing floor lamp directly through their own contacts, not waiting for my own order with Interior Deluxe to come through. And last time I spoke with this manager, he said they were no longer partnering with Interior Deluxe. I've never experienced anything like it - My order was for a $1,200 floor lamp and a $200 magazine rack. I've talked to three Better Business Bureau offices trying to track down the administrative offices of I.D. It's tricky because the company had a few different addresses listed. I haven't been able to make contact with any of them, and the people I'd spoken to at the BBB had not heard of the store. I didn't file an official BBB review partly because it's somewhat unclear which office I'd need to file with, and because I would have had to provide personal information, that in this case didn't feel safe. Such a rotten and costly experience!

Zero Customer Service I am an interior designer based in Dan Francisco. I purchased 3 pendants and 2 arrived defective. I have been trying for weeks to get in touch with Julian. He does not return phone calls or emails. No one ever answers the phone at this business and I am feeling scammed! Now that I see other posts I know that it is not me. This company does not offer any kind of customer service. I even tried their instagram page. I got a promise that someone would call me back and that never happened. I just want the lights or my client’s money back. Worst retail experience I have ever had.

Excellent Purchasing Experience We were thrilled with the quality of the merchandise, the high level of knowledge and the responsiveness. Our original light fixture was no longer available and we were advised to purchase a fixture that provide to be an excellent substitute.

Interior Deluxe total scammers My Vista LED ceiling light that I ordered in November 2021 never arrived. I was told by Nicole that I'd receive a refund which never arrived. I was told in July 2022 "Your order #8042 is from last year and we have changed processors so our only option is to send a check for the refund. Please let us know a complete mailing address for this refund." I emailed a mailing address and never received the "promised refund cheque". It is now April 2023.....still waiting. Never order from Interior Deluxe. US$472.50 down the drain. Total scammers.