Solly Vesco
GBI was told delivery was 3-4 weeks but… I was told delivery was 3-4 weeks but it took longer. Also my order arrived on two different time. I had to ask someone to go to our house and put the package inside twice. It was very difficult to get someone in the company to answer a phone call.Not happy customer
Robert Austin
CAGreat product and service Product arrived quickly and was just as advertised. Well packaged, so no damage. Put it together easily and am already enjoying it.
Crystal Carvotta-Brown
GBDon't waste your time and money with… Don't waste your time and money with this company. I have been waiting since August 2022 for a pendant light and keep getting a delayed delivery date time and again. It was initially supposed to ship in 2-3 weeks, yet their website says the item is "in stock." At first Nicole was responsive via email, but its all a scam. It is now the first week in December. I called twice and left VM messages because you can never get anyone on the phone. I said if no one calls me back I'm disputing with my credit card company. No one called me back after a week so I just disputed the charge with Amex who will refund my money. Interior-Deluxe is a scam of a merchant.
D. V.
GBI ordered a lamp that never arrived I ordered a lamp that never arrived, and I never would have known had I not asked. Told I'd get a refund, I ended up having to call an email and a number of times. I received excuses of staff shortages, people on holiday, etc, and then silence. I resorted to reaching out to the owners over LinkedIn. One of the worst online experiences I've ever had.
Cheryl
GBOut of business! I ordered an adjustable lamp in May of 2022 with delivery expected in late October. Early October I received email on delay due to manufacturer, Holtkoetter, pushed back to 1/31/23. On 2/13/23 I tried to contact Interior-Deluxe; no ability to leave a message. I tried emailing & email was returned as undeliverable. I tried calling Holtkoetter’s US location and could not leave a voicemail. Two emails sent to them were unanswered. Capital One is now investigating this for me. Lamp was $500.