Alan S.
GBThere's a Reason They're Out of Business I'm surprised it took so long for this garbage pit of a company to finally go out of business. Their horrible business model relied on capturing customers' payments up front in full, trying to order products from the EU, and then waiting for ever and ever for something to ship out. What they did actually have in stock was basically a small pile of archaic product they were still trying to get full price for. Several of my interior design colleagues have shared similar horror stories of ordering expensive lighting, then waiting months and months only to be met with empty e-mail replies saying it should ship soon. There were numerous requests from my clients over the years to visit their "showroom" in Oldsmar, but I was told by Nicole, who seems to be the only poor person working there, that the showroom really isn't a showroom, but rather just a few scant shelves of product set up when you first enter the building. I would normally say to avoid businesses like this at all costs, but it looks like they did everyone a favor and finally put themselves out of their own misery.
Fed Up
AUInterior Deluxe total scammers My Vista LED ceiling light that I ordered in November 2021 never arrived. I was told by Nicole that I'd receive a refund which never arrived. I was told in July 2022 "Your order #8042 is from last year and we have changed processors so our only option is to send a check for the refund. Please let us know a complete mailing address for this refund." I emailed a mailing address and never received the "promised refund cheque". It is now April 2023.....still waiting. Never order from Interior Deluxe. US$472.50 down the drain. Total scammers.
Cheryl
GBOut of business! I ordered an adjustable lamp in May of 2022 with delivery expected in late October. Early October I received email on delay due to manufacturer, Holtkoetter, pushed back to 1/31/23. On 2/13/23 I tried to contact Interior-Deluxe; no ability to leave a message. I tried emailing & email was returned as undeliverable. I tried calling Holtkoetter’s US location and could not leave a voicemail. Two emails sent to them were unanswered. Capital One is now investigating this for me. Lamp was $500.
Mark Stone
GBSmooth Transaction Great products and good communication. Fast order processing and shipping. Very pleased with your fine service. I will see you again.
Sue Mehok
GBIt did take a long time (over two… It did take a long time (over two months) to arrive, but it arrived in good condition and is a beauty.