Beware of Scammers Beware of Scammers! Very unreliable company. I do not recommend to anyone! I've been waiting for the order for half a year!

Zero Customer Service I am an interior designer based in Dan Francisco. I purchased 3 pendants and 2 arrived defective. I have been trying for weeks to get in touch with Julian. He does not return phone calls or emails. No one ever answers the phone at this business and I am feeling scammed! Now that I see other posts I know that it is not me. This company does not offer any kind of customer service. I even tried their instagram page. I got a promise that someone would call me back and that never happened. I just want the lights or my client’s money back. Worst retail experience I have ever had.

Out of business! I ordered an adjustable lamp in May of 2022 with delivery expected in late October. Early October I received email on delay due to manufacturer, Holtkoetter, pushed back to 1/31/23. On 2/13/23 I tried to contact Interior-Deluxe; no ability to leave a message. I tried emailing & email was returned as undeliverable. I tried calling Holtkoetter’s US location and could not leave a voicemail. Two emails sent to them were unanswered. Capital One is now investigating this for me. Lamp was $500.

It did take a long time (over two… It did take a long time (over two months) to arrive, but it arrived in good condition and is a beauty.

I was told delivery was 3-4 weeks but… I was told delivery was 3-4 weeks but it took longer. Also my order arrived on two different time. I had to ask someone to go to our house and put the package inside twice. It was very difficult to get someone in the company to answer a phone call.Not happy customer