D. V.
GBI ordered a lamp that never arrived I ordered a lamp that never arrived, and I never would have known had I not asked. Told I'd get a refund, I ended up having to call an email and a number of times. I received excuses of staff shortages, people on holiday, etc, and then silence. I resorted to reaching out to the owners over LinkedIn. One of the worst online experiences I've ever had.
Robert Austin
CAGreat product and service Product arrived quickly and was just as advertised. Well packaged, so no damage. Put it together easily and am already enjoying it.
Cheryl
GBOut of business! I ordered an adjustable lamp in May of 2022 with delivery expected in late October. Early October I received email on delay due to manufacturer, Holtkoetter, pushed back to 1/31/23. On 2/13/23 I tried to contact Interior-Deluxe; no ability to leave a message. I tried emailing & email was returned as undeliverable. I tried calling Holtkoetter’s US location and could not leave a voicemail. Two emails sent to them were unanswered. Capital One is now investigating this for me. Lamp was $500.
Jason Jurin
GBGreat service product turned up in… Great service product turned up in perfect condition.
customer
GBWe love the lamps We love the lamps. It did take a bit long to get them shipped, but I believe they were probably being made. Don't panic if it takes 10-14 days for your item to ship. Not every company is Amazon, right? I like to support smaller businesses. I really like that these are made in the USA! They are well constructed, have a dimming feature, and are funky nice sized bedside lamps. I will order again from this company.