Cheryl
GBOut of business! I ordered an adjustable lamp in May of 2022 with delivery expected in late October. Early October I received email on delay due to manufacturer, Holtkoetter, pushed back to 1/31/23. On 2/13/23 I tried to contact Interior-Deluxe; no ability to leave a message. I tried emailing & email was returned as undeliverable. I tried calling Holtkoetter’s US location and could not leave a voicemail. Two emails sent to them were unanswered. Capital One is now investigating this for me. Lamp was $500.
customer
GBWe love the lamps We love the lamps. It did take a bit long to get them shipped, but I believe they were probably being made. Don't panic if it takes 10-14 days for your item to ship. Not every company is Amazon, right? I like to support smaller businesses. I really like that these are made in the USA! They are well constructed, have a dimming feature, and are funky nice sized bedside lamps. I will order again from this company.
Nina K.
GBExcellent Purchasing Experience We were thrilled with the quality of the merchandise, the high level of knowledge and the responsiveness. Our original light fixture was no longer available and we were advised to purchase a fixture that provide to be an excellent substitute.
Dominique Alexander
GBZero Customer Service I am an interior designer based in Dan Francisco. I purchased 3 pendants and 2 arrived defective. I have been trying for weeks to get in touch with Julian. He does not return phone calls or emails. No one ever answers the phone at this business and I am feeling scammed! Now that I see other posts I know that it is not me. This company does not offer any kind of customer service. I even tried their instagram page. I got a promise that someone would call me back and that never happened. I just want the lights or my client’s money back. Worst retail experience I have ever had.
Sharon
GBAll Good! Everything worked out well..delivery was done well/nothing damaged. I was surprised at the size of the lamp..much larger than I had expected for a table lamp..guess this was my mistake in not reading carefully before ordering. I am a huge fan of Ingo Mauer & have had several of his chandeliers.