I was told delivery was 3-4 weeks but… I was told delivery was 3-4 weeks but it took longer. Also my order arrived on two different time. I had to ask someone to go to our house and put the package inside twice. It was very difficult to get someone in the company to answer a phone call.Not happy customer

Beware of Scammers Beware of Scammers! Very unreliable company. I do not recommend to anyone! I've been waiting for the order for half a year!

Great service product turned up in… Great service product turned up in perfect condition.

Zero Customer Service I am an interior designer based in Dan Francisco. I purchased 3 pendants and 2 arrived defective. I have been trying for weeks to get in touch with Julian. He does not return phone calls or emails. No one ever answers the phone at this business and I am feeling scammed! Now that I see other posts I know that it is not me. This company does not offer any kind of customer service. I even tried their instagram page. I got a promise that someone would call me back and that never happened. I just want the lights or my client’s money back. Worst retail experience I have ever had.

All Good! Everything worked out well..delivery was done well/nothing damaged. I was surprised at the size of the lamp..much larger than I had expected for a table lamp..guess this was my mistake in not reading carefully before ordering. I am a huge fan of Ingo Mauer & have had several of his chandeliers.