I ordered a lamp that never arrived I ordered a lamp that never arrived, and I never would have known had I not asked. Told I'd get a refund, I ended up having to call an email and a number of times. I received excuses of staff shortages, people on holiday, etc, and then silence. I resorted to reaching out to the owners over LinkedIn. One of the worst online experiences I've ever had.

This is an update to an earlier review…about Interior Deluxe This is an update to an earlier review of Interior Deluxe/Euro Lights. Just wanted to say, I still have had no luck since that first review. No deliveries from I.D., no meaningful contact with them. BUT, I just looked up Interior Deluxe again, expecting they might now be out of business, and is that true? Couldn't find Interior Deluxe and Euro Lights is said to be permanently closed. I wonder if it's possible to file a claim against a closed company? But I don't know their status. it's hard to even pin down where the offices are. My own experience: It's now been approximately a year since making and paying for two orders from Interior Deluxe. I'd had a few messages from the company, always from the same person who never had anything useful (or true?) to say. I finally talked directly with the manufacturer of one of the items I'd ordered. He was kind enough to send the missing floor lamp directly through their own contacts, not waiting for my own order with Interior Deluxe to come through. And last time I spoke with this manager, he said they were no longer partnering with Interior Deluxe. I've never experienced anything like it - My order was for a $1,200 floor lamp and a $200 magazine rack. I've talked to three Better Business Bureau offices trying to track down the administrative offices of I.D. It's tricky because the company had a few different addresses listed. I haven't been able to make contact with any of them, and the people I'd spoken to at the BBB had not heard of the store. I didn't file an official BBB review partly because it's somewhat unclear which office I'd need to file with, and because I would have had to provide personal information, that in this case didn't feel safe. Such a rotten and costly experience!

fabulous company great products and… fabulous company great products and customer service!!!! thank you for all your advice and recommendations. your extensive knowledge was extremely helpful in completing my project

perfect happy thanks francoise zumkehr… perfect happy thanks francoise zumkehr switzerland

Smooth Transaction Great products and good communication. Fast order processing and shipping. Very pleased with your fine service. I will see you again.