I ordered a lamp that never arrived I ordered a lamp that never arrived, and I never would have known had I not asked. Told I'd get a refund, I ended up having to call an email and a number of times. I received excuses of staff shortages, people on holiday, etc, and then silence. I resorted to reaching out to the owners over LinkedIn. One of the worst online experiences I've ever had.

We love the lamps We love the lamps. It did take a bit long to get them shipped, but I believe they were probably being made. Don't panic if it takes 10-14 days for your item to ship. Not every company is Amazon, right? I like to support smaller businesses. I really like that these are made in the USA! They are well constructed, have a dimming feature, and are funky nice sized bedside lamps. I will order again from this company.

Great service product turned up in… Great service product turned up in perfect condition.

Don't waste your time and money with… Don't waste your time and money with this company. I have been waiting since August 2022 for a pendant light and keep getting a delayed delivery date time and again. It was initially supposed to ship in 2-3 weeks, yet their website says the item is "in stock." At first Nicole was responsive via email, but its all a scam. It is now the first week in December. I called twice and left VM messages because you can never get anyone on the phone. I said if no one calls me back I'm disputing with my credit card company. No one called me back after a week so I just disputed the charge with Amex who will refund my money. Interior-Deluxe is a scam of a merchant.

Zero Customer Service I am an interior designer based in Dan Francisco. I purchased 3 pendants and 2 arrived defective. I have been trying for weeks to get in touch with Julian. He does not return phone calls or emails. No one ever answers the phone at this business and I am feeling scammed! Now that I see other posts I know that it is not me. This company does not offer any kind of customer service. I even tried their instagram page. I got a promise that someone would call me back and that never happened. I just want the lights or my client’s money back. Worst retail experience I have ever had.