DO NOT BUY FROM THIS COMPANY! I placed an order with EP Light over two months ago. Since then I have tried to contact them several times to enquire about delivery time for this order but I have not been able to speak to anyone or had any response to emails. I am still waiting to hear from them to find out when, if at all, I am going to receive the order I placed. I would also like to highlight that I paid for these items when I placed the order. So my experience of this company so far is extremely poor. I would caution anyone who is thinking of placing an order with them to think twice.

Disappointed in quality and design of… Disappointed in quality and design of base and bulb. The base does not hold the bulb as shown, Bulb looks scratched from inside the resin.

took almost a month to have the item… took almost a month to have the item delivered. The tracking number was not useful. The manual is in Chinese only. Is still do not understand how this lamp works.

I was an original Kickstarter backer I was an original Kickstarter backer. When it was apparent my order had not shipped or was lost in the Kickstarter ether I reached out to the campaign owner. He replied immediately even though from many time zones away. He made things right and gave me much clearer choices than I had to understand originally. Overall I am very satisfied with the company and their product as well as their individual customer service.

Damaged bulb The bulb I received was damaged. I returned it but have yet to receive a replacement or any response from the emails I have sent. 24 hour customer service?...I don’t think so. Very disappointed.