Worst Customer service ever Their customer service is rude, and terrible. They appear to be a small venture. We placed an order of just 4 items in a week and they couldn't fulfill it. We reached out to them for status update. They cancelled my order and processed the refund without even notifying me. This was first of its kind in my online shopping experience. Such suppliers should be barred from offering products to people until they overhaul the fulfillment process. Just sad to see such interesting ideas sinking due to poor management.

Horrible customer service, Horrible customer service,. Once they take your money. Your on your own. I sent back two bulbs, after receiving their authorization. And a month went by with no refund. Once I reached out "where's my money ". All communication stopped. I had to get my bank involved to dispute charges

DO NOT BUY FROM THIS COMPANY! I placed an order with EP Light over two months ago. Since then I have tried to contact them several times to enquire about delivery time for this order but I have not been able to speak to anyone or had any response to emails. I am still waiting to hear from them to find out when, if at all, I am going to receive the order I placed. I would also like to highlight that I paid for these items when I placed the order. So my experience of this company so far is extremely poor. I would caution anyone who is thinking of placing an order with them to think twice.

Cube Desk Lamp The cube desk lamp I purchased as a gift was quite beautiful with gorgeous patterns. It was also dimable which was a welcome surprise! I made the mistake of not carefully looking at the dimensions, and it was smaller than I thought it would be based on the pictures. I also received the wrong color (ordered Aurora and received Ice), but the recipient was ok with the white and blue and I didn't attempt an exchange.

Electrocuted I received this lamp with the classic base. When I was holding the base and touched the power plug (the plastic) I got electrocuted. Avoid this product at all cost. It hasn't been certified, just some crap from China.