Ugggghhh Ugggghhh - same experience as everyone else. After i through a big fit over email I was provided with a tracking number which now appears to be for some random person's delivery. It's being delivered to Adrian Michigan - nowhere close to where I live or the address I provided. I would like to really raise some hell with this company - surely they can't be all that foolproof.

Just don’t order from here Same story as others here. I ordered a mug on December 31, and received an email saying I paid someone with a Vietnamese name on PayPal. But the transaction never went through PayPal, and they have no record of it. Complete and total scam.

Great product and fast shipping Great product and fast shipping. I bought 3 cups from this site for Valentine's Day and 2 for my parents. I chose personal to put everyone's name on the cup. I was very surprised when I received the cup 4 days after I paid. And I'm glad to receive the product it is beautifully printed and the names of people are very clear. I also received a 10% discount code for the next purchase. Very unexpected.

BUYER BEWARE. The seller sent me a product that did not match the photo in their website, refused to acknowledge the discrepancy and refused a refund. After I filed a PayPal dispute, they eventually offered a full refund if I shipped the product to VIETNAM -- a pretty useless proposition since shipping will cost more than the product. The item was apparently shipped from Michigan, why should I send it to Vietnam? Pretty sketchy business practices, horrible customer service.

Poor customer service, thinking of canceling my order-updated **Update 12/31-finally received my mug but no info about delay. Still online says "processing" FYI** I placed an order online a week ago for a mug, said 3-7 days shipping. Online says order status as "processing", I have emailed twice, no answer. I realize there are shipping delays but to not even know if it has left the warehouse though the payment was made via PayPal... I thought I had done my research online for reviews but evidently not (per this page). Very frustrating... Now 10 days after placing order and still nothing...scam.....DON'T USE THEM!!!