NO CUSTOMER SERVICE EXISTS!! NO CUSTOMER SERVICE EXISTS!!! I ordered the same item, twice by accident and was within the cancellation time frame and when I tried to contact their customer service and PAYPAL, I received no responses after phone calls and emails that I finally went to my bank to file a claim dispute. So today, a month later, they sent my items, which I cancelled within a minute of ordering them, which through their company I was well within the cancellation time frame and now I am stuck with items that cost $60 and there seems to be nothing I can do about it. They are not AMAZON so if you don't like your item when you receive it from this company , or you try to cancel the item 30 seconds after accidentally clicking the wrong key, you're stuck! BEWARE! I wish I had read the reviews first, MY FAULT! I am staying only with AMAZON from now on!

Buyers Beware! Wow! I wish I would have seen these reviews before making my purchase. I ordered what I thought was a 2 mug couples set, but only received 1mug. The company responded to my first email right away, saying I was mistaken and that I need to "check myself again". I have since requested a refund and had no response to my several attempts. Buyers Beware!

Just don’t order from here Same story as others here. I ordered a mug on December 31, and received an email saying I paid someone with a Vietnamese name on PayPal. But the transaction never went through PayPal, and they have no record of it. Complete and total scam.

DO NOT PURCHASE FROM THIS SITE DO NOT PURCHASE FROM THIS SITE! I purchased a MUG on 10/3/20 ... fast forward to today 11/3/2020 .. three emails sent and no reply about a refund .. I have contacted PayPal in regards to this since the seller will not answer any of my emails about a refund and their website “contact us” tab has been down since the very first time I tried to reach out to them about this order. This is just plain bad customer service .. I will never purchase anything from them. EVER. I knew something was up after purchasing the item and never receiving any kind of shipping confirmation.

I wish I would have seen this site… I wish I would have seen this site before ordering. Just a repeat of what everyone else has already said--no way to communicate with them, never answer inquiries, etc. But they were certainly quick to take my Pay Pal payment! So much for trying to buy something nice for my wife.