Vanni
ITExtremely bad experience Extremely bad experience. I ordered the product in November, after more than 4 months I didn't receive anything. I got in touch with the support multiple times and all I was getting was "we're working on the issue, there was delays due to the pandemic, and so on". As of March, 26th I still didn't receive anything. Do not buy here if you don't want to waste your money.
PB
GBHorrible quality, avoid! I've had the gold Signature Smart faucet from Build Modern Co for 8 months, here is my final verdict. 1. Looks great, until it doesn't. Within 3 weeks the gold finish had tarnished! With daily use and proper care (wiping down faucet after use and using the appropriate cleaners) I would have assumed this faucet would look great for a lifetime. Looks very cheap. 2. If you want to use the "tap to turn on" feature, the faucet handle must always be positioned "on". For some this isn't a big deal but I think it takes away from the clean lines of the faucet. The touch is very finicky so after a week we disconnected the feature. 3. The faucet is louder than most due to the aeration feature. Bothers me especially when washing dishes and all I hear is a hissing sound. 4. The gray hose which connects the faucet to the water line LEAKS. How it isn't waterproof boggles my mind. I've placed a bucket under the sink for the past 7 months and I have to empty the bucket 2-3 times a week. It's a hassle and also creates mold. We had this professionally installed and the leak has nothing to do with installation. 0 stars. Nothing has held up. Poor quality materials. I would NOT recommend this! Buy something from a well known brand. You really get what you pay for. I know that the company offers a lifetime warranty but for something to tarnish and leak within a month isn't worth the purchase. It is very shady that they would not accept my review, as you see they only have 5 star reviews on their site.
Juliana Pacheco
PTNever received the order!!! Never received the order!!! Im waiting for two months.
MW
GBthis site is a scam this site is a scam! Never received the product we ordered and never heard back from multiple E-mails over weeks from the site. Don't buy here!
TAMMY J.
GBDO NOT PURCHASE FROM HERE! DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!! They claim to have a LifeTime warranty, then when you reach out to them noone answers your emails/messages. There email also bounces back. HORRIBLE COMPANY!! A complete scam.