Avoid at all costs Avoid at all costs! I promise the low price reflects the terrible quality. Purchased a kitchen faucet in 2020, received in February 2021. I know that COVID and supply chain issues have delayed deliveries so I figured I’d still give the faucet a try. The spray function stopped working within a couple of months. The ring around the bottom of the faucet snapped a few months after that. Contacted customer service to inquire about their “lifetime warrantee” but, of course, no one ever answers.

Should have a zero star rating Should have a zero star rating. I ordered two identical faucets from them. One was faulty. Upon contacting the company I was told to send it back to them for a refund. I did and never heard from them again and emails to them are undeliverable. Totally a rip off.

I wholeheartedly agree with the bad… I wholeheartedly agree with the bad reviews on here as they are almost identical to mine. Received the faucet in a reasonable time but has sadly gone down hill from there. The sensor has failed miserably but am not inclined to take it out as we didn't pay big bucks for just a tap. I've emailed constantly for the last 3 months and I either get a computer response that my enquiry has been updated or nothing. I did get 1 email that suggested that they were sending a replacement but of course nothing. I also requested my money back and all I hear is crickets. I'm completely over it! Don't buy from this company, pay a bit extra and buy locally!!

Terrible I never received the order I made on 1 January 2021, three months ago. The support team answered until 23 february and then desappeared. Don't trust this Company

Bad customer service We purchased a faucet in December of last year, and within a month the sprayer function stopped working, Initially, customer service responded that they were working on a replacement order, but have not responded to emails or website requests in over 1.5 months. Like many companies, this one is based in China so I was willing to give it extra time due to COVID, transport and shipping shortages, etc, but at this point I assume that it was wasted money.