awful sheets awful service my sheets wore holes in them within a year, duvet full of strings and basically unusable. tried to reach out to customer service and they made up a complete lie saying I was already refunded and that I actually never even picked up my order in the first place. how the hell would I have sheets now with holes in them if I never picked them up? absolute trash company, will never support them again

Expensive Sheets that Didn't Last These sheets are not cheap, but they started to come apart on me in less than a year and a half, with holes in the sheets and pillowcase lining coming undone at the seams. That being said, Parachute has reached out and been very good about compensating me for the issue, which is a lot more than can be said about many companies these days. So while I doubt I will be purchasing these particular sheets again in the future, I can get behind a company that tries to create an ultimately positive customer experience. 1 star for my product and five stars for support = 3 stars.

Terrible quality! I heard that Parachute sheets were excellent quality, so I splurged and bought the percale set. They do indeed have a luxurious feel. But the quality is crap. After six months, I was stunned to find that the paper thin fabric on the corners of the fitted sheet had began to tear. So much for excellent quality! We were planning on buying Parachute sheets for all of our beds, but after paying $110 for a piece of junk, I'll never buy another product from this company. I don't see an option on their website to post a review, so I'm doing it here. Too bad I don't have the option to post photos so you can see the disintegrated fabric. (By the way, Parachute's washing instructions were followed explicitly.)

Flat Out Great I've spent the last few months trying out the white linen bed set, and absolutely love it. The linen gives a cool comfortable feeling, and the constructions looks durable - I expect it to wear in several years. One request, I'm a very warm sleeper, and it'd be great if your team could add an ultralight duvet option. I tried your lightweight duvet, and unfortunately it was still too warm. Thanks!

I am a long time Parachute customer and… I am a long time Parachute customer and my last order completely changed color-I have about 6 sets of all different colors and this has never happened to me, I called the store twice and cs emails 5x with no reply. The color has since been discontinued and I am stuck with what started as a sand color and is now a strange deep yellowy beige. I am unclear why I cannot reach cs even with the stores help.