Wouldn't give u that one star had i had… Wouldn't give u that one star had i had a choice. DO NOT BUY INSURANCE FROM THESE PEOPLE. THEY TAKE YOUR MONEY AND DONT GIVE YOU THE REQUIRED STATE INSURANCE AND NEVER RETURN PHONE CALLS. THEY BLOW YOUR PHONE UP ONCE YOU INQUIRE, AND ONCE THEY GET U ITS ALMOST AS IF THEY KNOW YOU WILL BE CALLING BACK ONCE STATE SENDS YOU A LETTER SAYING U R NOT VALID. THEY BLOCK YOUR NUMBER. HORRIBLE HORRIBLE MISLEADING MISREPRENTING UNETHICAL SCAM FRAUDULENT BUNCH OF PEOPLE

I am writing a negative review about… I am writing a negative review about Parachute Home because they left me in the lurch. I bought a set of towels in October 2022, a year and three months ago. I contacted the company because the towels have shredded severely along the edges - definitely a product failure. They said sorry, we can’t do anything about that since it’s been over a year but we will forward your complaint to our product quality team. I had bought several things from parachute over the years, but I will no longer be supporting the company. I have a set of Target towels that I bought five or six years ago that are still holding up nicely, I am just really upset that Parachute didn’t take responsibility for their product quality. After my towels started shredding in November, I bought organic towels from Coyuchi during their holiday sale and the towels are more substantial and better quality. Bye Parachute, you lost a customer.

Expensive Sheets that Didn't Last These sheets are not cheap, but they started to come apart on me in less than a year and a half, with holes in the sheets and pillowcase lining coming undone at the seams. That being said, Parachute has reached out and been very good about compensating me for the issue, which is a lot more than can be said about many companies these days. So while I doubt I will be purchasing these particular sheets again in the future, I can get behind a company that tries to create an ultimately positive customer experience. 1 star for my product and five stars for support = 3 stars.

Truly a disappointment ! Truly a horrible customer service experience! Their products aren't cheap, and I’d expect someone to return my repeated emails on a 250$ purchase, but alas no. Their chat wasn’t helpful either, so now I’m left waiting for the products to arrive (too late for the surprise occasion they were meant for!) -when I won’t need them anymore. Such a disappointment!

Holey sheet these are the worst! Holey sheet these are the worst! Quality is so poor. Had a king fitted sheet that developed holes after less than a year. The company did replace the product. However, now my flat sheet has multiple holes and since it has been about 2 years, the response from customer service was “sorry, but we don’t help with product issues after 1 year.” What kind of sheets are only expected to last 1-2 years? Worst customer service and product is definitely not worth the price. Do not buy!