Terrible quality! I heard that Parachute sheets were excellent quality, so I splurged and bought the percale set. They do indeed have a luxurious feel. But the quality is crap. After six months, I was stunned to find that the paper thin fabric on the corners of the fitted sheet had began to tear. So much for excellent quality! We were planning on buying Parachute sheets for all of our beds, but after paying $110 for a piece of junk, I'll never buy another product from this company. I don't see an option on their website to post a review, so I'm doing it here. Too bad I don't have the option to post photos so you can see the disintegrated fabric. (By the way, Parachute's washing instructions were followed explicitly.)

I am writing a negative review about… I am writing a negative review about Parachute Home because they left me in the lurch. I bought a set of towels in October 2022, a year and three months ago. I contacted the company because the towels have shredded severely along the edges - definitely a product failure. They said sorry, we can’t do anything about that since it’s been over a year but we will forward your complaint to our product quality team. I had bought several things from parachute over the years, but I will no longer be supporting the company. I have a set of Target towels that I bought five or six years ago that are still holding up nicely, I am just really upset that Parachute didn’t take responsibility for their product quality. After my towels started shredding in November, I bought organic towels from Coyuchi during their holiday sale and the towels are more substantial and better quality. Bye Parachute, you lost a customer.

We purchased Eco Comfort mattress… We purchased Eco Comfort mattress almost a year ago and overall it’s been the least comfortable mattress we’ve had in a while, and it wasn’t cheap. I contacted customer service to express my concerns and experience and they had nothing to offer us not even a discount or credit for a mattress topper. My wife and I have spent thousands buying towels and sheets and this is the first time we’ve had an issue. Customer service was pretty much dismissive and unhelpful at providing any support. As a loyal customer - I had higher expectations. We won’t be buying anything else from Parachute.

I'm so disappointed in my Parachute… I'm so disappointed in my Parachute purchase. I bought the linen sheet set in Fog and the fitted sheet only lasted a little over a year before becoming thread-bare and developing a hole! I was delicate with them and followed the care instructions on the website, yet, they are already falling apart. I suspected something was off as an alarming amount of lint comes out after each wash/dry and they are very much thinner after only about 20 washes (I purchased them in Sept. '22). Given the reputation of Parachute products and the cost, I was excited to splurge on the sheet set for my home. The Fog is a lovely color, and they were soft and beautiful but only for a short amount of time and now I'm scared to continue using them for fear the hole will get bigger!

Completely Fell Apart I purchased a set of expensive linen sheets that completely fell apart after only one year with holes everywhere. The quality of the linen is very thin and terrible, and develops tiny holes all over the fabric making it unusable.