I am a long time Parachute customer and… I am a long time Parachute customer and my last order completely changed color-I have about 6 sets of all different colors and this has never happened to me, I called the store twice and cs emails 5x with no reply. The color has since been discontinued and I am stuck with what started as a sand color and is now a strange deep yellowy beige. I am unclear why I cannot reach cs even with the stores help.

Wouldn't give u that one star had i had… Wouldn't give u that one star had i had a choice. DO NOT BUY INSURANCE FROM THESE PEOPLE. THEY TAKE YOUR MONEY AND DONT GIVE YOU THE REQUIRED STATE INSURANCE AND NEVER RETURN PHONE CALLS. THEY BLOW YOUR PHONE UP ONCE YOU INQUIRE, AND ONCE THEY GET U ITS ALMOST AS IF THEY KNOW YOU WILL BE CALLING BACK ONCE STATE SENDS YOU A LETTER SAYING U R NOT VALID. THEY BLOCK YOUR NUMBER. HORRIBLE HORRIBLE MISLEADING MISREPRENTING UNETHICAL SCAM FRAUDULENT BUNCH OF PEOPLE

Initially disappointed with quality of sheets, but the customer service was great! Update *** Sarah from the Customer Experience team followed up with me after my initial experience. I have since had my fitted sheet replaced. I am very happy with the level of customer service I was provided!! So far the new sheet has been great! Thank you Parachute & Sarah for making this right! **Original Review Within the first month of owning the sateen sheets they began piling. Had the sateen sheets for less than a year before they developed holes. They are unwilling to refund me or replace the items.

Completely Fell Apart I purchased a set of expensive linen sheets that completely fell apart after only one year with holes everywhere. The quality of the linen is very thin and terrible, and develops tiny holes all over the fabric making it unusable.

I'm so disappointed in my Parachute… I'm so disappointed in my Parachute purchase. I bought the linen sheet set in Fog and the fitted sheet only lasted a little over a year before becoming thread-bare and developing a hole! I was delicate with them and followed the care instructions on the website, yet, they are already falling apart. I suspected something was off as an alarming amount of lint comes out after each wash/dry and they are very much thinner after only about 20 washes (I purchased them in Sept. '22). Given the reputation of Parachute products and the cost, I was excited to splurge on the sheet set for my home. The Fog is a lovely color, and they were soft and beautiful but only for a short amount of time and now I'm scared to continue using them for fear the hole will get bigger!