Sam Whitney-Candy
GBIf I could give no stars I would If I could give no stars I would, I ordered 3 personal neck fans on May 27th 2022, I received an order number almost immediately. Then it all went down hill, after approximately 6/7 emails and around 3 weeks I finally received an email stating it had or was close to being shipped and I received a tracking email, but shock, no tracking number. Then after another 3 weeks and somewhere in the region of 30 emails back and forth no further. Just like the other reviews there was no information forthcoming from blast. Just generic responses with an apology and the same nonsense. How a company can’t track its orders and seemingly can’t communicate with its warehouse is beyond me. I strongly believe this is fraud and I have since given up the hope of receiving my order. I have requested my money back and I have been told it will take 30 days. This I strongly disbelieve. Do not use this company especially from the UK. Like the others have said, you can’t get in touch other than email and numerous attempts to complain to managers or have someone call me falls on deaf ears. For the purpose of the response to this email from Blast, my order number was 2218974201. Blast have responded to my review however I am unaware of how to reply to thief response and as the negative reviews would suggest it’s nigh on impossible to get hold of anyone at Blast
Celina Reppond
GBSCAM!!! Same experience. I ordered my small heater about 6 weeks ago. Yep. terrible quality. It will NEVER heat up a small room. I immediately contacted the company to return the order. Very weird protocol. I received several emails in short succession telling me that I was top priority (very scam like). Then nothing. I have written again. Nothing. Do. not buy this. It is a scam. Thanks, Keeshia, for your reply. Since there is no way for me to reply to you, I'll leave my order number here and see if something gets done. Order #: 2220134590
Calis Sims
GBHow pathetic this company is How pathetic this company is. I bought two portable bidets. It took forever for them to arrive (2 months). One of them broke so I'm trying to contact the company to see if it can be repaired. I filled out the contact form on their website but it wont go through because it says my phone number is invalid. I tried my wife's number and it says hers is invalid. So now I'm stuck with a broken device. How sad they are.
Lucie King
GBNever received -SCAM Ordered May 1 - I received an order number but never received a tracking number (as stated should have been within 48 hours). I contacted their support several times, and the response was always the same - please be patient. I lost patience on 6/3/22 when neither a refund nor a tracking number was received. I have contacted my bank's fraud department. Update 6/5/2022: Order #2218729052
Becky Sanders
GBI want a refund I have been trying to get a refund on this blast auxiliary air purifier for over two months. I have only gotten a run around. I am not satisfied with this product, I think it is cheap and not effective.