Julie
GBI ordered 2 on 12/21/22 I ordered 2 on 12/21/22. Still waiting for the delivery. Haven't had an update or heard from them since the confirmation email. How long does it take to receive an order? You received your money right away.
Consumer
GBWorst experience ever with this company … Worst experience ever with this company. THIS IS A SCAM DO NOT PURCHASE ANYTHING HERE. I tried placing an order in the middle of the process I changed my mind and cancel the order but even though that my card was charged. I tried contacting the company requesting a refund the only thing I will receive from the company will respond is that i only need to be patient on order to receive my product. I never even received an email with a confirmation number for my transaction neither an order number as well as a routing number was never provided. This company doesn’t have a customer service number where you can talk to someone.
Calis Sims
GBHow pathetic this company is How pathetic this company is. I bought two portable bidets. It took forever for them to arrive (2 months). One of them broke so I'm trying to contact the company to see if it can be repaired. I filled out the contact form on their website but it wont go through because it says my phone number is invalid. I tried my wife's number and it says hers is invalid. So now I'm stuck with a broken device. How sad they are.
Anita
GBSCAM SCAM Please do not order!!! Trying to return my order number 2320276803 rec'd 15.1.2023. Completed forms several times online, still no replies. Has anyone received refunds and how long did it take? Very disappointed with the service and the product. The heaters do not perform as advertised.
Lucie King
GBNever received -SCAM Ordered May 1 - I received an order number but never received a tracking number (as stated should have been within 48 hours). I contacted their support several times, and the response was always the same - please be patient. I lost patience on 6/3/22 when neither a refund nor a tracking number was received. I have contacted my bank's fraud department. Update 6/5/2022: Order #2218729052