Excellent customer service. Great laser level. I recently purchased a Huepar DT03CG which is a great laser level. There was a glitch with it. Huepar support was excellent. They sent me a new replacement level right away. They were easy to contact and fast with the replies. They definitely stand behind their products! That laser level is awesome: simple to operate and the lines are very bright. I really like the fact that the laser beam brightness can be adjusted. I tested it at 135' straight line outside, and the receiver picked up the signal instantly. I definitely recommend this company!

Kylin gives excellent customer service! Kylin at huepar customer service was a great help.Went above and beyond to help me.i am so great full. Very professional and Courteous.

Great customer service Had an issue with an order. Paid but received no confirmation for order or shipping. Solved within days by a well setup customer service. I was genuinely impressed by their customer service for the following reasons: 1. Prompt replies - at least 1 email exchange daily monitoring status of claim. 2. Proactive staff - was asked the right questions at the right time to get to the solution. Was offered a discount for my trouble. 3. Single point of contact - Joan, a CS rep, took it upon herself to investigate and follow up, saving me the trouble of having to explain the situation to several different people over and over again, as I've experienced with other brands. Moreover, their products are faultless. Kudos!

Great functionality at the right price Their lasers are priced right and have to functionality and features in line with the price being charged. I have been using their lasers for a couple of years now and each time I love the results and ease to setup straight and level lines for any project. Thank you Huepar

Excellent service and products I had a 703CG laser that kept having an intermittent fault but every time I tried to record it happing the fault stopped or wouldn’t happen until another 5 minutes later. I contacted customer service and was assisted by Kylin. I sent over the necessary information and explained the issue. Kylin was extremely helpful and said he would get back to me. A few days passed and I received a email from Kylin saying that a new laser has been posted to me and to keep a look out. I was not expecting a new laser and at the least was expecting to return this laser for a repair. The package arrived on the date Kylin said. I opened the box thinking it would be a laser body but instead they sent a whole new sealed laser, box, battery and everything else. I couldn’t believe it. This effort was far beyond my expectations and I wasn’t expecting this. I couldn’t fault Kylin’s help and Huepar’s support and customer care. This would definitely make me recommend them to fellow tradesmen. I previously had DEWALT laser and there was no such thing as a customer care. Goes to show how a small company can strive. Many thanks Kylin and Huepar! I’m very happy!!!