Excellent support from Huepar Unfortunately my laser stopped working. Huepar has sent me a new replacement without hesitation. Excellent support!

Efficiency of After Sales service As the battery of my new laser was KO, and under warranty, After Sales service has been efficient to deliver a New battery. Despite an issue on first attempt due to a mistake on french delivery side Chronopost, After Sales service launched succesfully a New delivery

I've been waiting 4 days with no… I've been waiting 4 days with no communication from Huepar, and seems very hard to get hold of anybody about a product that has not been delivered.

Product works well Product works well. The 4 options buttons are difficult to read but quickly learnt. I was particularly pleased to get a prompt answer from support and link to a pdf version of the instruction booklet. 01 Feb 2024: Yesterday I tried to use the laser outside for the first time. It is not powerful enough and and the laser dot can't be seen, even in the shade, even at 2 or 3 meters. So the advertised 60 metres is not accurate. Maybe I have a faulty one. I will try to get an answer from Customer Services

Solving an issue with laser 16lines I had a little issue with laser 16lines. So I contacted Huepar and explained them what the issue was. They solved my problem in a matter of 4 days when I received a new piece and issue was solved. It tooked me 1 video, and 2 emails. Total time 20min. Absolutely amazing. I hope more businesses will be kind, responsible and fast as Huepar. The laser is working perfectly and I would like to Thank you Team of Huepar to save my time and for fast respond and responsability for your product. I understand, that sometimes some pieces should be demmage, but your prompt respond was amazing. Good job and stay on the track. 👏👏👏