Delivery! Unfortunately there was a serious… Unfortunately there was a serious breach in the company…. I understand completely. I felt so fortunate the small delivery truck made it to me ! The delivery man was so helpful! I love the flooring, everyone does! Every piece was in perfect condition… my contractor did a marvelous job. He would have liked the boards to have been longer, say, 5 feet…less cutting. But it worked. Thank you Dave for helping me throughout.

Customer Service! Your prices were better than I found locally. I had an issue when ordering and called customer service and an actual person answered the phone, I could understand him, and he helped me fix the issue! We got our entire order, it was correct, and not damaged. Sadly, this is rare, and I was so happy this was an easy purchase. Plus, the floor looks GREAT!!

I needed one more filler strip for my… I needed one more filler strip for my flooring. Ordering online was efficient and shipping was quick. Would definitely order from them again!

Fabulous service from OnFlooring Fabulous service from OnFlooring. Couldn’t have been better. Very responsive. Very helpful. Challenges were no problem. Great price too! Would definitely buy again from OnFlooring. Thank you very much for all your assistance!

I was hesitant to order flooring… I was hesitant to order flooring online, but the price was substantially lower than what I could find locally. I called to talk with someone at OnFlooring and my direct questions about quality and cost were answered clearly, so I placed the order. There was a snafu with the original shipment which had me concerned, but a phone call to Mark, who promptly answered, quickly remedied the issue. OnFlooring was easy to work with, and the flooring product was of the quality I was hoping for. Very pleased with this transaction.