Margaret Chisholm
GBAn Outstanding Business Everything about American Alarm is remarkable. Customer service, communication, problem solving, regular maintenance...every connection is positive, professional, and appreciated. We are very grateful to be part of this excellent security/alarm company.
DAVID BURKE
GBService in Townsend Mass Jared B. the rep who came out for service was very knowledgeable and nice. He did a very professional job for us.
J. Worrall
GBMy wife and I think that your Scott… My wife and I think that your Scott Gordon is one of the best trades people that we have met. He is personable and very knowledgeable and he did a great job of representing your company.
DAVID EISENBERG
GBThe repair man knew our home and… The repair man knew our home and guessed that the problem was a bar that he remembered was not replaced last time same happened. Surprising memory and right on target. Perhaps he should have replaced all at first time to avoid the charge...... Also, not sure how the bill was calculated.
R ROBERT WOODBURN JR
GBGood technical support at house Good technical support at house. It would have been helpful, though, for the tech on the phone a few days before to know more about the set-up of various key pads. That would have avoided a $200+ service call to the house to insert the new password for my wifi router. I could have done it myself if the tech on the phone had understood the layout of my keypad even after I described it to him.