DAVID BURKE
GBService in Townsend Mass Jared B. the rep who came out for service was very knowledgeable and nice. He did a very professional job for us.
R Higgins
GBThe best.... The tech who installed my system was terrific. He explained everything that he was doing, cleaned up everything as he went and then was very patient explaining the set up of the app.
SARA COLLINS
GBalarm keeps tripping. connection was a bit of an issue, the gentleman had to come back twice but he was super friendly and tried his best with the used equipment he was sent to setup. I can not really use the system that I am paying for because my cat keeps setting the alarm off.
DAVID EISENBERG
GBThe repair man knew our home and… The repair man knew our home and guessed that the problem was a bar that he remembered was not replaced last time same happened. Surprising memory and right on target. Perhaps he should have replaced all at first time to avoid the charge...... Also, not sure how the bill was calculated.
LENA ZULLO
GBThey are the best! I have been with this company for over 30 yrs. I was on vacation for 10 days and my front door alarm went off twice, which it never did in the 30 yrs that it was installed. I came back home and one Saturday night after I had set the alarm, again the front door went off. The monitoring office called to make sure all was good and of course it was. But I also explained to the gentleman that this had happened, and he said he would put in a message for Service to call me on Monday. Sure enough Monday Cheryl called me to schedule a service call and she said if I wanted the service technician to come that afternoon, I said yes as I was going to be home. Not even about 10 min. later he was at my door. This Technician had been at my house before in 2023 to replace some switches and I was happy to see him, because I recognized him and felt comfortable. Keith was very professional, friendly, knowledgeable, and got the job done in no time. I would not change this company for another one, because their professionalism, friendliness and best customer service is irreplaceable.