LINDA P
USAmerican Alarm was there for me when I… American Alarm was there for me when I needed them with fast and helpful service and installation. My house was ready to close and my town would not approve the Simplisafe smoke and CO2 detectors that were currently installed and monitored so American Alarm literally came 'to the rescue'! I will be eternally grateful! They were amazing in every way ... would highly recommend!!!
DAVID EISENBERG
USThe repair man knew our home and… The repair man knew our home and guessed that the problem was a bar that he remembered was not replaced last time same happened. Surprising memory and right on target. Perhaps he should have replaced all at first time to avoid the charge...... Also, not sure how the bill was calculated.
R ROBERT WOODBURN JR
USGood technical support at house Good technical support at house. It would have been helpful, though, for the tech on the phone a few days before to know more about the set-up of various key pads. That would have avoided a $200+ service call to the house to insert the new password for my wifi router. I could have done it myself if the tech on the phone had understood the layout of my keypad even after I described it to him.
I wish to "OPT-OUT' my name
USMy experience teaming with American… My experience teaming with American Alarm covers a span of twenty years and we are still counting! I have had few problems which tells me AA is doing a great job to monitor my home security, alerts when they lose Wi-Fi connections. The Annual service Check-up on the equipment is a bonus. Office support speak to customers verses electronic recorded messages and all service persons (he/she) are polite, and provide helpful tips when necessary. I hope you're convinced the five stars are well deserved.
MARYELLEN MCCORMACK TASK FORCE
USAmerican Alarm in my opinion #1 American Alarm is on top of notifying their customers when someone without a code enters. Using the Virtual Key to see who comes in and maybe set off in error is a great tool, along with being able to Arm and Disarm remotely. Installation is clean and you'd never know they were there. Easy to add people with access codes or delete them. Recommend them to other businesses in the area to use American Alarm.