DAVID EISENBERG
GBThe repair man knew our home and… The repair man knew our home and guessed that the problem was a bar that he remembered was not replaced last time same happened. Surprising memory and right on target. Perhaps he should have replaced all at first time to avoid the charge...... Also, not sure how the bill was calculated.
R ROBERT WOODBURN JR
GBGood technical support at house Good technical support at house. It would have been helpful, though, for the tech on the phone a few days before to know more about the set-up of various key pads. That would have avoided a $200+ service call to the house to insert the new password for my wifi router. I could have done it myself if the tech on the phone had understood the layout of my keypad even after I described it to him.
KIM C.
GBThe technician answered all my… The technician answered all my questions and addressed the needed additions to my system.
DAVID BURKE
GBService in Townsend Mass Jared B. the rep who came out for service was very knowledgeable and nice. He did a very professional job for us.
LINDA P
GBAmerican Alarm was there for me when I… American Alarm was there for me when I needed them with fast and helpful service and installation. My house was ready to close and my town would not approve the Simplisafe smoke and CO2 detectors that were currently installed and monitored so American Alarm literally came 'to the rescue'! I will be eternally grateful! They were amazing in every way ... would highly recommend!!!