American Alarm and Communications, Inc.

297 Broadway, 02474, Arlington, United States
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4.70
Based on 20 Reviews

5

85.00%

4

5.00%

3

5.00%

2

5.00%

1

0.00%
About American Alarm and Communications, Inc.

At American Alarm we believe in reliable, local protection. We’ve been protecting homes and businesses across New England since 1971. Our company is staffed with dedicated professionals who live in the communities they serve- perhaps even in your neighborhood. Security for Every Home and Business Personalized solutions to meet the security needs of homes and businesses large and small, of institutions public and private. We have federal and state security clearances for government buildings. We’ll integrate intrusion detection, access control, digital video surveillance, fire, life-safety and environmental protection systems, all monitored by our team 24-7. Responsiveness Serious security relies on rapid response. In a fast-changing technology business, responsiveness is all about professional staffing, experience and dedication to customer service. To respond to priority alarm signals in 20 seconds or less, or answer phones with real people, or provide same day service with a “tech in a truck”, it means hiring and retaining the most qualified, licensed, CORI’d, certified professionals, and giving them ongoing training and the latest high tech tools. That’s what we do at American Alarm. Our team is qualified to sweat the details and help you sift through the myriad choices available to you.

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R ROBERT WOODBURN JR
GB

Good technical support at house Good technical support at house. It would have been helpful, though, for the tech on the phone a few days before to know more about the set-up of various key pads. That would have avoided a $200+ service call to the house to insert the new password for my wifi router. I could have done it myself if the tech on the phone had understood the layout of my keypad even after I described it to him.

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KIM C.
GB

The technician answered all my… The technician answered all my questions and addressed the needed additions to my system.

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Rick
GB

Very Professional Very Professional, took the time to solve all issues.

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S. Borsuk
GB

The Pros and the Cons High score and much appreciation for having a real person calling regarding the triggered alarm. Would have been higher if said person could tell me if the alarm has been silenced/disarmed.

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KATE PARKER
GB

Alarm not working Alarm not working. It was due to Verizon disconnecting the system. Alarm company fixed it in under 5 minutes. Best service call I have ever had!!

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