S. Borsuk
GBThe Pros and the Cons High score and much appreciation for having a real person calling regarding the triggered alarm. Would have been higher if said person could tell me if the alarm has been silenced/disarmed.
DAVID BURKE
GBService in Townsend Mass Jared B. the rep who came out for service was very knowledgeable and nice. He did a very professional job for us.
I wish to "OPT-OUT' my name
GBMy experience teaming with American… My experience teaming with American Alarm covers a span of twenty years and we are still counting! I have had few problems which tells me AA is doing a great job to monitor my home security, alerts when they lose Wi-Fi connections. The Annual service Check-up on the equipment is a bonus. Office support speak to customers verses electronic recorded messages and all service persons (he/she) are polite, and provide helpful tips when necessary. I hope you're convinced the five stars are well deserved.
R Higgins
GBThe best.... The tech who installed my system was terrific. He explained everything that he was doing, cleaned up everything as he went and then was very patient explaining the set up of the app.
Margaret Chisholm
GBAn Outstanding Business Everything about American Alarm is remarkable. Customer service, communication, problem solving, regular maintenance...every connection is positive, professional, and appreciated. We are very grateful to be part of this excellent security/alarm company.