R ROBERT WOODBURN JR
GBGood technical support at house Good technical support at house. It would have been helpful, though, for the tech on the phone a few days before to know more about the set-up of various key pads. That would have avoided a $200+ service call to the house to insert the new password for my wifi router. I could have done it myself if the tech on the phone had understood the layout of my keypad even after I described it to him.
KIM C.
GBThe technician answered all my… The technician answered all my questions and addressed the needed additions to my system.
Rick
GBVery Professional Very Professional, took the time to solve all issues.
S. Borsuk
GBThe Pros and the Cons High score and much appreciation for having a real person calling regarding the triggered alarm. Would have been higher if said person could tell me if the alarm has been silenced/disarmed.
KATE PARKER
GBAlarm not working Alarm not working. It was due to Verizon disconnecting the system. Alarm company fixed it in under 5 minutes. Best service call I have ever had!!