We love this fan! We love this fan! Ordering was a breeze and shipping was free and fast. The cost was considerably less than the big box store. We will definitely order our fans from here in the future.

Bought a down rod Bought a down rod, No instructions and no apparent capability with said fan then no return when item wasn’t used. I was charged me an operations fee deducted from my refund because it wasn’t a quality issue when I would have happily returned it. Just a Buyer beware….after their response I did not receive the correct credit….I paid $41.90 and received a credit of $27.69 so they charged me $14.21 operations fee. Really? You say to cover reshipping but told me not to return it so there is no return shipping. I would not consider this a resolution.

Smafan is awesome! Smafan.com had better prices than other sites I viewed for the same fan, had more selection, shipped and arrived quickly, and has been very communicative! I will order from them again!

Nice fans but make sure you get the new version I purchased 2 fans from Trifecte Home on Amazon. One was received on time and the other was delayed and eventually lost in transit. Reordered, and the second finally arrived 8 days later. Although they were the same model, there were 2 different designs where the electrical cable running through the down rod were different setup. I had to get their customer service to send the 4 bolts that were missing from the package. This took about 8 business days to receive and finally installed. The newer version fan is certainly better.

3rd SmaFan, first with light kit This is my 3rd SmaFan so it's easy tell I have been having positive experiences with the company and their products. We now have 3 icebreaker models inside our house, but this is the first one with a light kit that I will hang. The other two I have in the house are just fans and lighting in room is recessed. All the fans run so quiet yet produce a ton of smooth air flow. Some of the modes like the natural breeze is great but it's kind of an unexpected gust that will take out your loose papers.