Fantastic Customer Support and Return Process Sophia and Hugo was very helpful. They both helped me with my return and refund process. They reply promptly and was very friendly. Although this purchase did not work out but because of their amazing customer support, I will def come back for future purchases.

Fans got here before expected day Fans got here before expected day. They were easy to install and all the pieces were there.

Silas 44” Fan Let me start by saying this is the 6th fan I’ve purchased in the past 6 months after moving into a new home. I’ve been extremely satisfied with all of my fans so far. That said, after paying to have this last one (Silas) installed, we notice a screeching noise when it’s on one particular fan setting. Disappointing, as I do not want to return it and have to pay a second installation fee. We will only be using the fan on the other settings. Too bad the setting we cannot use is the one I would likely use most often!

Absolutely amazing! Absolutely amazing!! I ordered a downrod and a wiring harness not knowing that the downrod already had the harness in it. Customer service contacted me via email and text message to let me know I had ordered something I did not need and then they, with my agreement, canceled the harness I did not need and promptly refunded me for the part I did not need!! Love the service

Smafan went above and beyond to make it right. I ordered 2 fans. When they arrived the trim was 2 different colors of gold. I contacted them and they sent a new trim piece. Now I have 2 fans that match. Thank you for great customer service.