Purakazoku
USModern ceiling fans and a reliable customer service We replaced our ceiling fans with Soran 52 inch Wifi Ceiling Fan in hugger-mount Installation from smafan.com a few months ago. The price, quality and the design of the ceiling fans is really good. We had an issue with one of the four fans that we purchased and the customer service was exceptional and prompt. If we need more ceiling fans, we would certainly buy from smafan.com again.
Christina Schwartz
USSilas 44” Fan Let me start by saying this is the 6th fan I’ve purchased in the past 6 months after moving into a new home. I’ve been extremely satisfied with all of my fans so far. That said, after paying to have this last one (Silas) installed, we notice a screeching noise when it’s on one particular fan setting. Disappointing, as I do not want to return it and have to pay a second installation fee. We will only be using the fan on the other settings. Too bad the setting we cannot use is the one I would likely use most often!
Glenn G
USThe quality of the fan is top notch by… The quality of the fan is top notch by far, it was quite challenging to install believe it or not because of the electrical shroud that connects to the ceiling plate it’s simply not deep enough. The round donut and the square transformer had to be in an exact location and even then it was very tight. I’m having trouble with the remote I’ve got to hold it 12” away for it to work. Love the fan though well built and quiet.
LAD
USNice fans but make sure you get the new version I purchased 2 fans from Trifecte Home on Amazon. One was received on time and the other was delayed and eventually lost in transit. Reordered, and the second finally arrived 8 days later. Although they were the same model, there were 2 different designs where the electrical cable running through the down rod were different setup. I had to get their customer service to send the 4 bolts that were missing from the package. This took about 8 business days to receive and finally installed. The newer version fan is certainly better.
Richard Guerin
USGreat Product - Fantastic Customer Service Purchased two super quiet Explorer outdoor smart fans. Customer service was able to quickly provide longer down rods to accommodate my sloped pavilion ceiling. Both fans werer easily synced to run from one remote.