Jeannine Clavell helped rescue our… Jeannine Clavell helped rescue our bedroom. When we first had our treatments installed, one of our two bedroom windows had been measured incorrectly, and we were left with the old gross blinds in it. The installer returned and remeasured it, but we never heard anything about it after he left. Summer came up and we got busy and whatnot. Anyway, after I reached back out to S&N, Jeannine helped resurrect our order, locate the measurements, get the treatments reordered, and finally scheduled for installation. Thanks to her, we now have the dark bedroom cave we prefer and better sleep. Thanks, Jeannine, for your follow-through. Kate E Loftus Order #22827035

We’ve ordered blinds many times in the… We’ve ordered blinds many times in the past and have always been happy with the quality. This time 2 of the 10 blinds weren’t correct. Our representative Denise was wonderfully helpful and I really appreciated only working with one person through the whole process. The correct blinds arrived ahead of schedule and they are perfect.

Beautiful but smelly… The blinds are beautiful and arrived fairly quickly. We have had these in others home and they are really durable as well. Our only complaint is that the painted wood blinds are off gassing what I assume is the paint/finish odor. The smell is strong enough that we’ve had to open the windows even though it is winter. You might consider using more environmentally friendly finishes in the future.

Lots of options Easy to get swatches and choose something that works. Easy to fill out the order online after I've measured, and doesn't take too long to the finished product! Having purchased before, my only note would be to get the edge binding for natural fiber products, which is new since I remodeled and bought a bunch of blinds 18 years ago.

Nadine Lindley couldn't have been any… Nadine Lindley couldn't have been any more helpful. Smart, helpful, kind and totally efficient. She was not in the least patronizing in answering questions. Even the complicated issues, she handled expertly and looked up an order I placed 12 years ago to help us along. I second others who praise the--all-too-rare these days--superb customer service.