Horrendous Experience One of the worst experiences. The salesperson misrepresented everything to me, including refunds, remakes etc. The price was outrageous for the product. Two windows were measured incorrectly and have to be remade. One of the motorized shades came broken. There are plenty of competitors out there so do yourself a favor and use another if you don’t want to be disappointed and frustrated. My experience with Blinds to Go over 18 years ago was outstanding. Such a waste of $7500!!

Beautiful classic shades I wrote a bad review after disappointment with how four shades had been manufactured for the bedroom . But I received the living room Classic Roman shades today and they are beautiful. The fabric and construction is perfect. They were so easy to install that anyone with a ladder and power drill could do it. I think Smith and Noble generally does a beautiful job. I have used them for over 20 years and I have always received wonderful help when I’ve had to call with questions regarding a product or measuring. My only complaint is customer service when there is an issue. My shades are gorgeous. Thank you.

Excellent reps and customer service After a long process of reviewing swatches, I ordered drapes for my living room. After placing the order, I was informed that the fabric had been discontinued. Molly Anderson was extremely helpful in guiding me through another choice, and making sure that everything was to my liking. The care and detail that she and the customer service reps took with the order was very professional. Despite the initial disappointment I had about my first choice, I could not be happier with the new drapes. Thank you Molly!

Woven shades with privacy liners From the free samples to the knowledgeable Dona Grimm consultant, Smith & Noble provided me what I needed so I could design, measure, and place my order. Without Dona I don’t think I could have made the best choices for the order online, who guided me through all the decisions and took all the expert measurements. She took care of all the paperwork in the same visit. I am looking forward to receiving them soon.

A total Sh$t show A total Sh$t show. They had the B team show up only for them NOT to be able to install them. Then they said the motor was broken, then they rescheduled and then they cancelled the appointment. I am in for almost 10k 2 months later with nothing to show but a window. As of today, there still has not been anything installed. Good luck to anyone who thinks this company is top notch.