Nadine Lindley couldn't have been any… Nadine Lindley couldn't have been any more helpful. Smart, helpful, kind and totally efficient. She was not in the least patronizing in answering questions. Even the complicated issues, she handled expertly and looked up an order I placed 12 years ago to help us along. I second others who praise the--all-too-rare these days--superb customer service.

Woven shades with privacy liners From the free samples to the knowledgeable Dona Grimm consultant, Smith & Noble provided me what I needed so I could design, measure, and place my order. Without Dona I don’t think I could have made the best choices for the order online, who guided me through all the decisions and took all the expert measurements. She took care of all the paperwork in the same visit. I am looking forward to receiving them soon.

We’ve ordered blinds many times in the… We’ve ordered blinds many times in the past and have always been happy with the quality. This time 2 of the 10 blinds weren’t correct. Our representative Denise was wonderfully helpful and I really appreciated only working with one person through the whole process. The correct blinds arrived ahead of schedule and they are perfect.

Horrendous Experience One of the worst experiences. The salesperson misrepresented everything to me, including refunds, remakes etc. The price was outrageous for the product. Two windows were measured incorrectly and have to be remade. One of the motorized shades came broken. There are plenty of competitors out there so do yourself a favor and use another if you don’t want to be disappointed and frustrated. My experience with Blinds to Go over 18 years ago was outstanding. Such a waste of $7500!!

Lots of options Easy to get swatches and choose something that works. Easy to fill out the order online after I've measured, and doesn't take too long to the finished product! Having purchased before, my only note would be to get the edge binding for natural fiber products, which is new since I remodeled and bought a bunch of blinds 18 years ago.