Woven shades with privacy liners From the free samples to the knowledgeable Dona Grimm consultant, Smith & Noble provided me what I needed so I could design, measure, and place my order. Without Dona I don’t think I could have made the best choices for the order online, who guided me through all the decisions and took all the expert measurements. She took care of all the paperwork in the same visit. I am looking forward to receiving them soon.

A total Sh$t show A total Sh$t show. They had the B team show up only for them NOT to be able to install them. Then they said the motor was broken, then they rescheduled and then they cancelled the appointment. I am in for almost 10k 2 months later with nothing to show but a window. As of today, there still has not been anything installed. Good luck to anyone who thinks this company is top notch.

Very helpful assistance from Candice… Very helpful assistance from Candice Malone. She is extremely knowledgeable about the products. Also the quick turn around from order placement to delivery. Quality of product is superior.

Top-Notch Customer Service Keeps Me Coming Back I continue to use this company for their unmatched quality and customer service. Sally Auld in particular went above and beyond, showing immense patience and kindness when I had to reschedule my installation multiple times. Even after the changes, the consult, materials, install and communication were all excellent. The polite, understanding service brings me back again and again.

Jeannine Clavell helped rescue our… Jeannine Clavell helped rescue our bedroom. When we first had our treatments installed, one of our two bedroom windows had been measured incorrectly, and we were left with the old gross blinds in it. The installer returned and remeasured it, but we never heard anything about it after he left. Summer came up and we got busy and whatnot. Anyway, after I reached back out to S&N, Jeannine helped resurrect our order, locate the measurements, get the treatments reordered, and finally scheduled for installation. Thanks to her, we now have the dark bedroom cave we prefer and better sleep. Thanks, Jeannine, for your follow-through. Kate E Loftus Order #22827035