Long lead times and lack of response Long lead times and when our new Halo Lights arrived the finish was really poor and not what we'd expect. Followed instructions to arrange a return and refund but not response. Chased after several and still no response after over a week. Really disappointing from what appears to be a well established company.

Haylen light (Solar) Haylen light (Solar) First of all, the importance and the meaningful of this light in front of my house. I bought it in the beginning of December 2023, but I waited until December 24, to set it up. That was wonderful and up to now I kept receiving compliments about it. Is that amazing? Of course, it is and that's why I want a second one,but much bigger than the first one. If it were not for my wife , I would have bought three more. For now, she doesn't want to exceed two of them and I hope I can convince her to get some more for the next Christmas season.

Amazing customer service They respond fast with any questions or concerns I had . I was worried about shipping time and we were on a time crunch to get a job done, they not only got it to us on time, but the final product looked amazing!! Glad I found you guys. Keep up the great customer service 👍check out our amazing container homes and mod lighting collab going to be featured on our website an posted soon !!! Rubixcubehomes.com

The Lightness of Light Fantastic Modern Look, Lightness of chandelier. The negative point is the cost of it since it has a simple & prefabricated design which bring the production cost down a lot & the material is not expensive as well. Also the installation is time consuming as all the wires have to be adjusted ( double the number of bulbs ). It was better the wires to be inside of the base & only 1 meter outside for adjusting. Also 2 very small screw which holds the bulbs ( base of the bulb ) was not affixed which take a long time to be placed in & then fix the bulb. Our ceiling is 16 feet & we had to pay CAD 800,- for installation which took more than 6 hours. For ceilings up to 10 - 12 feet with less bulbs ( ours is 35 bulbs ) it takes less time .

Products are very poor quality for the… Products are very poor quality for the price point and compared to their marketing images. Almost impossible to build, yes they are flat pack lights. No instructions and all in Chinese. Communication is very slow and returning the products is challenging. I aim UK based and having to pay for postage to return our order. Not confident i will get my refund. Update. 6 weeks later I have not received my refund. 1 item got lost by FedEx but are avoiding refunding the 4 items the have received for a month now. Cost £600 to return junk back to them. Please avoid these cons