Matthew Tomkins
GBReally poor quality lights Really poor quality lights, very cheaply made for the high price you pay, also I have questioned the I.P waterproof rating, as this is questionable. MOD forwards your order to a Chinese manufacturer. Shipping takes ages as delivery comes from China. Finally, the customer service is on a different planet, they don't understand the questions asked, keep giving the same none relevant answers, and don't deal with the issue. Regarding MODS's reply, below. Several emails highlighting my concerns and issues have been sent, hence my opinion on their replies. I look forward to receiving UK complaint regulation certification on the I.P ratings
Teresa BARAGAR
CAGood Customer Service and Unique Fixtures I placed a significant order through Mod Lighting, they had modern light fixtures that were different than what I could find anywhere else. I reached out to them with some questions and they were helpful and made sure everything was good. We still have 3 Haylen lights to install on the exterior of our new build. Will update this post with pictures
Wali Alimi
GBChat with James he was extremely… Chat with James he was extremely helpful and friendly even though I was in hold for a long time but he got the exact installation video link for my light it was extremely helpful. The instruction that comes with the product or the instruction on the web site is useless. Thank you James for excellent customer service
Levelt Durassaint
GBHaylen light (Solar) Haylen light (Solar) First of all, the importance and the meaningful of this light in front of my house. I bought it in the beginning of December 2023, but I waited until December 24, to set it up. That was wonderful and up to now I kept receiving compliments about it. Is that amazing? Of course, it is and that's why I want a second one,but much bigger than the first one. If it were not for my wife , I would have bought three more. For now, she doesn't want to exceed two of them and I hope I can convince her to get some more for the next Christmas season.
Ashley Allen
GBMod lighting customer service is top tier… Mod lighting customer service is top tier because they actually contact you back immediately. It's not a generic message saying some will get back to you, it's a nice human with a name lol. The items are gorgeous. I have ordered several items and LOVE their sales (which is usually when I grab something). Can't say enough great things about this company.