The Bailey light fitting I received had… The Bailey light fitting I received had unfortunately been machined incorrectly in the factory. Today a correctly machined fitting arrived...it did take a few weeks due to the factory being closed for holidays, but I do have to say that the customer service did keep me informed of their attempts to resolve the problem. The fitting itself is just stunning....it's a real centre-piece in my kitchen area. The quality is fine. Ordering from abroad is always a gamble, but I would say to prospective buyers don't be put off....hold out if there ever is a problem because it's worth it in the end.

Amazing customer service They respond fast with any questions or concerns I had . I was worried about shipping time and we were on a time crunch to get a job done, they not only got it to us on time, but the final product looked amazing!! Glad I found you guys. Keep up the great customer service 👍check out our amazing container homes and mod lighting collab going to be featured on our website an posted soon !!! Rubixcubehomes.com

Really poor quality lights Really poor quality lights, very cheaply made for the high price you pay, also I have questioned the I.P waterproof rating, as this is questionable. MOD forwards your order to a Chinese manufacturer. Shipping takes ages as delivery comes from China. Finally, the customer service is on a different planet, they don't understand the questions asked, keep giving the same none relevant answers, and don't deal with the issue. Regarding MODS's reply, below. Several emails highlighting my concerns and issues have been sent, hence my opinion on their replies. I look forward to receiving UK complaint regulation certification on the I.P ratings

Fantastic lights First I want to thank James for being so helpful in assisting us with our purchases. We have purchased 4 lights from MOD LIGHTING and had a little issue but everything was taken care of and all the lights look absolutely beautiful. Already have my eye on several others. Thank you again MOD and James for making our new home even more beautiful.

Good Customer Service and Unique Fixtures I placed a significant order through Mod Lighting, they had modern light fixtures that were different than what I could find anywhere else. I reached out to them with some questions and they were helpful and made sure everything was good. We still have 3 Haylen lights to install on the exterior of our new build. Will update this post with pictures