It's a bit redundant to have the system… It's a bit redundant to have the system unpluggable. Also realizing that in the case of a outage, my system will not work. Making me more susceptible to breaking in entry

I didn't ask for your business I didn't ask for your business, I didn't look for home security, why are your people coming to my door and arguing with me to buy your product? Why are they harassing me and my neighbors to buy your product? When we say we have all our security needs taken care of, why are your 'contractors' so angrily and confrontational? Is this how you all do business?

Dishonest deceitful company Dishonest deceitful company. They pretended they had an arbritration department and even gave me a fake nonexistent email. They lied on so many occasions while verbally changing and misquoting the contract in order to get more money. For example, we paid over $3k for new product, but they tried to tell us we bought used and their fore no warranty. Tried to sell us a warranty which required us to reactivate our monitoring. Come to find out they never deactivated our service after requesting. 15+ times they told me a manager will call me, but they never do. Also, constantly bill us for installs, upgrades and services they offered for free. And then they will argue about it. I turned off autopay u til a manager calls me. They decided they could charge without my permission so I had to delete my card on our app. Unbelievably dishonest and crooked!

Thank you for your help I really… Thank you for your help I really appreciate very your help with the installation of the thermostat Cut and shoot Nelson thanks

I had a false alarm and it was canceled… I had a false alarm and it was canceled immediately without having to make any additional calls or notifications...very convenient.