I didn't ask for your business I didn't ask for your business, I didn't look for home security, why are your people coming to my door and arguing with me to buy your product? Why are they harassing me and my neighbors to buy your product? When we say we have all our security needs taken care of, why are your 'contractors' so angrily and confrontational? Is this how you all do business?

I had a false alarm and it was canceled… I had a false alarm and it was canceled immediately without having to make any additional calls or notifications...very convenient.

Beware terrible customer service! Beware, this company provides terrible service. My husband and I had hard wired cameras installed along with the control screen in our home, we paid extra to be able to review past videos and download clips. The quality of the cameras is worse than the current Ring cameras we installed and after several calls and resets we could never get the rewind function to work correctly. Ultimately we opted to cancel our service which beware is a task in itself, when calling you always get someone who hardly speaks English and sounds like they are countries away. We had to pay off our crap equipment over $1,000 to fulfill the contract before we could cancel. We called on 4/2/24 and sent email requesting cancellation like requested and are still be billed today for May. They have been awful to work with and their service was not good overall.

It's a bit redundant to have the system… It's a bit redundant to have the system unpluggable. Also realizing that in the case of a outage, my system will not work. Making me more susceptible to breaking in entry

Our system continually failed to work… Our system continually failed to work even after technicians came out. Also the battery life on the locks are very short.