Terrible customer service I’ve wrote 3 emails to company about problems with my devices and app only for them to initially show concern with nothing back for over a month. Before this, I was having technical difficulties that no one in IT could figure out after hours on the phone. Luckily I was able to combine information that 3 different employees told me to get my issues resolved. For the amount of issues I’ve had with little to no help from the company versus what I pay, not worth it.

Awareness tool! We love being able to view who is at our property (BnB). It’s perfect as we are nearby and can quickly run over if necessary!

Helping hand The help I got with support late at night when I had sensors not working I got help with no hesitation. Help me figure through video phone explanation. Great thank you Vivint team.

Thank you for your help I really… Thank you for your help I really appreciate very your help with the installation of the thermostat Cut and shoot Nelson thanks

I didn't ask for your business I didn't ask for your business, I didn't look for home security, why are your people coming to my door and arguing with me to buy your product? Why are they harassing me and my neighbors to buy your product? When we say we have all our security needs taken care of, why are your 'contractors' so angrily and confrontational? Is this how you all do business?