Phenomenal Customer Service Phenomenal Customer Service Helped me through the entire set up process. Highly recommend Nicholas and his team.

Easy to swap monitors Rep called on time and was able to resolve the issue quickly. Impressive.

A+ support from Julia Ross & Nicholas Fuller Emailed both Julia Ross and Nicholas Fuller with some questions regarding the Resideo LTEM-Px AlarmNet Dual-Path Communicator. They were both very prompt in responding to my questions and obviously very knowledgeable as well. I have purchased equipment from Alarm Grid as a homeowner and have been treated with respect and knowledgeable support each time I have contacted them. I would definitely recommend Alarm Grid and their helpful and knowledgeable support staff for all your alarm system needs

Great alarm support for DIYers! I am located almost 100 miles away from an alarm installation company so I found it too costly to maintain my alarm system. I decided to upgrade my system on my own with help from Alarm Grid (AG). I found their online resources spot on and with some research and help from AG I was able to do it myself. Now I'm much more confident actually knowing how my system works. AG representatives were very patient and nice. And in particular I would like to thank Thomas Ward for going above and beyond in his customer support!

Highly recommended Highly recommended. I had some issues with my alarm system (not Alarm Grid related) and Brandon stuck with it and got my system up and running. Great customer service!! Thank you Brandon.