We have been doing business with Alarm… We have been doing business with Alarm Grid for years. They are an outstanding company that has the best customer service of anywhere we deal with. Sterling, Freddie and the rest of the gang has went well above expectations. Always easy to connect with them for help. An awesome company in my experiences.

New customer Programming and Set-up New customer programming and set up by AlarmGrid was excellent. They got my Vista 20P alarm system and LTE Communicator online and operating with TC 2.0 with a basic monitoring plan which is what I wanted. Brandon handled the task front to back. There were a few challenges that he addressed with patience and professionalism. Up on TC 2.0 and it is operating flawlessly thanks to the efforts of Brandon with my new account and all the necessary set up. Highly recommend AlarmGrid for self monitoring with the TC 2.0 tool.

Excellent Service at Alarm Grid! Alarm Grid provides excellent service and customer support! I've made several upgrades to my security system and along the way I've dealt with my local rep, Nicholas Fuller, several times. I love that I can just leave my phone # for a call back instead of waiting on hold. It's also very pleasant to speak with someone stateside instead of someone overseas. In all instances, Nicholas has helped me with my upgrade process and get everything integrated into my system smoothly. 5 Stars for excellent security service and bonus points for the stellar customer service!

Phenomenal Customer Service Phenomenal Customer Service Helped me through the entire set up process. Highly recommend Nicholas and his team.

Converting from Xfinity Home I wanted to start out with Self-monitoring with phone access to Arm/Disarm. Purchased the LTEM-PV and power cable. Watched their videos on how to disconnect previous provider's (Xfinity Home) communicator and how to connect the new LTEM-PV. Very easy to follow and complete. They activated the Total Connect 2.0 which gives me phone access. Everything working as planned! Support was Friendly, quick to respond with any information I asked, and walked me thru the activation. Highly recommend Alarm Grid....