My new favorite company! The responsiveness, knowledge and expertise of the people is exceptional. And the system support I received from Darrel K related to switching over the settings of my rather old ITI system was nothing short of outstanding! He was an absolute delight to work with and the entire process could not have gone smoother or quicker. I have a lot of experience with these kind of things and were it not for his expertise and very methodical approach, it would have taken much longer! I am thrilled to have found Alarm Grid and can't speak highly enough of the company -- and glad to be free of the other (name brand) guys!

I am very pleased with Alarmgrid I am very pleased with Alarmgrid. Freddie spent over two hours with me and was very patient getting my new communicator activated. It turned out that my system had an old voice board and some bad wiring that was interfering with the system.

Great alarm support for DIYers! I am located almost 100 miles away from an alarm installation company so I found it too costly to maintain my alarm system. I decided to upgrade my system on my own with help from Alarm Grid (AG). I found their online resources spot on and with some research and help from AG I was able to do it myself. Now I'm much more confident actually knowing how my system works. AG representatives were very patient and nice. And in particular I would like to thank Thomas Ward for going above and beyond in his customer support!

Phenomenal Customer Service Phenomenal Customer Service Helped me through the entire set up process. Highly recommend Nicholas and his team.

Best of the best, even better than ADT We have had nothing but great experiences with AlarmGrid. Their support staff is friendly, quick to respond, and extremely helpful! Often, the first response to your request is "DONE!". The monitoring service they use has always been quick to call, understanding, and always focused on asking the right questions. Even during the chaos of a false alarm, they get you from first call to confirmed false alarm in 30 seconds. I have recommended AlarmGrid several times and even today helped a friend activate their new service with AlarmGrid. As usual, the call came on-time, was quick, and the representative on the phone was very helpful and informative.