Long-time Alarm Grid customer impressed! As a long-time Alarm Grid customer, I know what to expect from their customer support team. Freddie didn't let me down today. Freddie quickly assessed the issue, provided a solution and instituted a fix. At my next Total Connect 2 log-in, everything was PERFECT again! Quick, friendly, efficient support may be hard to find some places...but, NEVER at Alarm Grid. Never disappointed, always impressed! Thanks again, Freddie, for making my vacation much more stress-free by getting my system back up-and-running again!

I am very pleased with Alarmgrid I am very pleased with Alarmgrid. Freddie spent over two hours with me and was very patient getting my new communicator activated. It turned out that my system had an old voice board and some bad wiring that was interfering with the system.

Amazing customer support Amazing customer support. Especially technical with troubleshooting issues or making improvements to the system. I've worked with Darrel K multiple times and always get my issues resolved!

Highly recommended Highly recommended. I had some issues with my alarm system (not Alarm Grid related) and Brandon stuck with it and got my system up and running. Great customer service!! Thank you Brandon.

excellent information The tech was very patient with me and knew how to solve my problem. He explained what needed to be done and directed me on how to do it.