We have been doing business with Alarm… We have been doing business with Alarm Grid for years. They are an outstanding company that has the best customer service of anywhere we deal with. Sterling, Freddie and the rest of the gang has went well above expectations. Always easy to connect with them for help. An awesome company in my experiences.

Fantastic service and just an email away. Kalen was great. Good customer service is difficult to find these days. I REALLY appreciate being able to contact Alarm Grid with my questions and receive quick, friendly and very helpful service. I look forward to doing more business with Alarm Grid and people like Kalen. Thank you for your help Kalen and Alarm Grid!

Resolve my Panel/HomeKit issue Resolve my Panel/HomeKit issue. I had WiFi/HomeKit problems for sometime. I removed All my HomeKit items and restored everything but had some tech issues getting the panel reconnected to HomeKit. I sent Freddie a video of my failed attempts and he pointed out I was on the right track but missing 1 step. He provided walk-thru video via YouTube and I resolved the issue. I’ve had Alarm Grid for several years and this was the first time I needed to reach them for support and they came thru!

Easy to swap monitors Rep called on time and was able to resolve the issue quickly. Impressive.

My new favorite company! The responsiveness, knowledge and expertise of the people is exceptional. And the system support I received from Darrel K related to switching over the settings of my rather old ITI system was nothing short of outstanding! He was an absolute delight to work with and the entire process could not have gone smoother or quicker. I have a lot of experience with these kind of things and were it not for his expertise and very methodical approach, it would have taken much longer! I am thrilled to have found Alarm Grid and can't speak highly enough of the company -- and glad to be free of the other (name brand) guys!