Converting from Xfinity Home I wanted to start out with Self-monitoring with phone access to Arm/Disarm. Purchased the LTEM-PV and power cable. Watched their videos on how to disconnect previous provider's (Xfinity Home) communicator and how to connect the new LTEM-PV. Very easy to follow and complete. They activated the Total Connect 2.0 which gives me phone access. Everything working as planned! Support was Friendly, quick to respond with any information I asked, and walked me thru the activation. Highly recommend Alarm Grid....

Phenomenal Customer Service Phenomenal Customer Service Helped me through the entire set up process. Highly recommend Nicholas and his team.

Highly recommended Highly recommended. I had some issues with my alarm system (not Alarm Grid related) and Brandon stuck with it and got my system up and running. Great customer service!! Thank you Brandon.

A+ support from Julia Ross & Nicholas Fuller Emailed both Julia Ross and Nicholas Fuller with some questions regarding the Resideo LTEM-Px AlarmNet Dual-Path Communicator. They were both very prompt in responding to my questions and obviously very knowledgeable as well. I have purchased equipment from Alarm Grid as a homeowner and have been treated with respect and knowledgeable support each time I have contacted them. I would definitely recommend Alarm Grid and their helpful and knowledgeable support staff for all your alarm system needs

Amazing customer support Amazing customer support. Especially technical with troubleshooting issues or making improvements to the system. I've worked with Darrel K multiple times and always get my issues resolved!