Robert Snyder
GBJust switched from ADT to Alarm New… Just switched from ADT to Alarm New England and these guys have been professional from the sales process through the installation. Dorothy answered my questions - of which I had many becuase I am so detailed - without judgement or by simply responding wih the "company line." I am fairly certain that if she could get "past" me she can get through most people because I am not easy! So far the Honeywell system seems very good. Denzel who did the installation was calm, methodical and professional.
Ira
GBI put this system into my daughters new… I put this system into my daughters new home. I live many miles away and had it all done on the phone and they helped me get it done without one problem. Who could could ask for anything more. My daughter is very happy with the system and feels totally secure having Alarm Ne England guarding her house and her. Ira Barry, a happy father knowing his daughter is being guarded by Alarm New England
Jack
GBDelighted that I chose Alarm New England The system design and sales process went very smoothly. I was given an appropriate level of professional guidance as to system components and my numerous questions were answered clearly and patiently. At no point did I feel any sort of sales pressure. Likewise, the self-installation process was a breeze, with Connie's expert coaching. Her sense of humor helped as well! The system is easy to use and performs as expected. I heartily recommend this team to anyone in the market for a home alarm system.
Stephen Lawrence
GBAlarm New England is awesome Alarm New England has been awesome to work with. Unlike other alarm companies we talked to they didn't try to push product or services we didn't need but engaged in a conversation with us about our house, our circumstances and tailored a solution to our needs. They've provided us with training on our system and personal, ongoing technical support. Their service is reliable and we have not had a problem during our 2+ years with them.
Kathryn Newcombe
GBVery Pleased My husband and I installed our system with Connie walking us through the process. We had some connectivity issues early on, but Connie quickly realized that due to the footprint of our house and a couple of odd bump-outs, a repeater was needed. We plugged in the repeater and voila! No more problems. More recently we added keyless deadbolt locks- Connie FaceTimed with us to get those units tied into the alarm panel, and they are working beauifully. We highly recommend Alarm New England!