We have had an excellent experience… We have had an excellent experience with Alarm New England! From Tom G. In the Boston office, who took us through the initial application and explained in detail the system components as well as the time frame for installation to Nick, the technician who installed the system in our home (he was thorough and patient, as he fielded our questions and concerns) to Connie, who helped us with the mobile app....she was so polite and personable! These employees were truly dedicated to giving the best possible customer service! Thank you!

The Best Alarm Company I Could Find-Glad I Did As part of building our new home in Falmouth, MA I wanted to plan and wire for an alarm system. I met with Chris Conners at his office, discussed the features we wanted and left a blueprint of the home. In about 2 days I had their plan, details and prices. After reviewing their proposal we signed and moved forward with a Honeywell Ademco system. Sean, the installer, did a meticulous job! The wiring and organization of the panel was precise and has performed as such. We have not had a false alarm in over 2 years other than ones we have created ourselves. The dispatch center has had an instant response whenever we have set off the alarm. The software for your phone is great as well. Our primary residence is 400 miles away and I get notifications of every door, window or motion detector that gets activated when someone is servicing our home. We checked with 4 other alarm companies and Alarm New England was by far the best value.

John did an excellent job of adding… John did an excellent job of adding smoke alarms and another camera to my security system. John was very knowledgeable about the system and he answered all my questions so that I understood the system and how it works. John was very neat working and I was very comfortable having him work in my home. New England alarm u have a very valuable employee John working for u.

Delighted that I chose Alarm New England The system design and sales process went very smoothly. I was given an appropriate level of professional guidance as to system components and my numerous questions were answered clearly and patiently. At no point did I feel any sort of sales pressure. Likewise, the self-installation process was a breeze, with Connie's expert coaching. Her sense of humor helped as well! The system is easy to use and performs as expected. I heartily recommend this team to anyone in the market for a home alarm system.

We love Alarm New England We love Alarm New England! Alexandra is the sweetest and made things so simple getting started. I even had them install a new system at our new home when we moved last year! They’re the hands down the best alarm company I’ve worked with and would recommend them to anyone looking for security system with a reliable team backing it up. Thank you!