A safe and comfortable experience My system is newly installed thanks to the amazing customer service at 1st Security. It was easy, painless and a lot less expensive than some of the other companies that i researched (including the one that I just left). I now feel a great sense of safety having 1st Security watching over my family and also in knowing that the staff is so willing to help me and genuinely concerned in my comfort with the system. Thank you 1st Security

Wow! Simply Love It! I've had our system replaced by 1st Security and felt like a kid in a candy store. I couldn't get off the web creating logins and accounts for different visitors to our household. I particularly love the responsiveness of Larry, who was very friendly, communicative and alert to our needs. Larry came out to our home to do an initial assessment and in two days had returned to install out system. it's chic and beautiful to look at. Our old system was clunky and unattractive. We also did not get the remote access though we should have. Love the fact that I can stay in my bedroom and arm and disarm the system. We're looking at expanding to add the doorbell camera which will allow us to talk with visitors even when we're not home! Larry has called us at least two times within the two weeks our system was set up to check on different things and even to ensure that we submitted our registration. Great follow-through, excellent service. I'm only recommending this to others going forward.

Outstanding customer service. From the moment I called Kelly Schauf of 1st Security I knew I was in good hands. Kelly spent the time to go over my alarm needs and walked me through a detailed description of the recommended equipment and monitoring service options. The installer, Dominic, was outstanding. He was professional, efficient, ensured that all my questions were answered, and made sure that I was familiar with the options available on the keypad before he left. I have also been impressed with the monitoring service, Dynamark. I have already talked to them a few times and I feel my alerts are going to be answered quickly.

These guys are a breath of fresh air I talked to many, too many companies when we got our security system companies several years ago. These guys were the best hands down. Super friendly, super knowledgeable (they can actually make your home safe vs just giving you a key pad a motion and a door sensor) and they have been great over the years we have been using them. I now have them as my provider for our company office and I have referred them out to friends and family. I own a business, and It's tough to find a company in the service industry that actually does what they say they will. Larry and Jeremy at 1st Security USA not only do what they say, they go the extra mile to make sure your happy and informed about how to use your security system. That's why I came back to them when I needed another system, and why I will remain a customer for life.

Excellent Company and Service I have had an alarm system through 1st Security and I cannot say anything negative about it. The system works great and makes my family and me feel safer at home. The people working at 1st Security are reliable and available to help when issues occur. So far, I've had one issue with one of my sensors falling- but it was quickly and easily resolved!