Kathryn Orgek
GBExcellent Service The alarm system couldn't be easier to use. The app is genius and very convenient. All staff has been extremely helpful and knowledgable. It's a relief to know I am safe and 1st Security USA is there whenever I need them. Thanks for your great customer service.
Phil Hernandez
GBGreat customer Service - easy and painless Larry Conner was awesome and helped me get an install issue I was having resolved in 5 minutes. I had put it off for 2 weeks thinking it would be laborious and time consuming - a few quick buttons and my issue was resolved instantly. Responsiveness to my initial phone call for service was almost too fast. Highly recommend them.
Patty
GBMuch easier than I expected If I had known how easy and affordable it was, I would've called years ago. Everyone I spoke with was helpful and friendly. They took the time to answer all of our questions, and were patient when we didn't understand. I felt that my time was valued, and that I was more than a customer that they couldn't wait to get off the phone. It was a great experience and I would definitely recommend 1st SecurityUSA.
Doug
GBThese guys are a breath of fresh air I talked to many, too many companies when we got our security system companies several years ago. These guys were the best hands down. Super friendly, super knowledgeable (they can actually make your home safe vs just giving you a key pad a motion and a door sensor) and they have been great over the years we have been using them. I now have them as my provider for our company office and I have referred them out to friends and family. I own a business, and It's tough to find a company in the service industry that actually does what they say they will. Larry and Jeremy at 1st Security USA not only do what they say, they go the extra mile to make sure your happy and informed about how to use your security system. That's why I came back to them when I needed another system, and why I will remain a customer for life.
Hugh Broadus
GBReliable, Affordable and Professional 1st Security was able to install and upgrade my existing system within 12 hours of my initial request. They were very professional and thorough during and after installation process. They didn't try to push or hard sale any products and most of all they "listened" and "fulfilled" to what I expressed as my needs and wants in a security system. They were able to match--and in many ways beat--competitive offers I had on the table. I would highly recommend them to anyone in need for a reliable and professional security team. Thanks Larry.