M Haugen
GBHave worked with Jeremy and Larry at … Have worked with Jeremy and Larry at 1st Security for a few months now and they're great. They're far more responsive than any other alarm company I've worked with and they're focused on meeting your needs, versus endlessly trying to get you to buy more services and sensors that you might not need. In the house I just bought some other alarm company had installed a window open/close sensor on a window that doesn't open - probably fooling the prior senior citizen owners to pay more for more equipment they didn't need. I rest assured that 1st Security would never do something so foolish and greedy. They're good, honest people, and this is something that's unfortunately hard to find in the alarm business. I recommend them.
Frankie Roman
GBA safe and comfortable experience My system is newly installed thanks to the amazing customer service at 1st Security. It was easy, painless and a lot less expensive than some of the other companies that i researched (including the one that I just left). I now feel a great sense of safety having 1st Security watching over my family and also in knowing that the staff is so willing to help me and genuinely concerned in my comfort with the system. Thank you 1st Security
Ardythe Warren
GBVery excellent service Larry is awesome. Very patiently explained the operation and benefits of the system. He installed it in a most timely manner. He also took the time to take me through the settings and options of how to use the system, which definitely helped me feel comfortable with using it. I would highly recommend them.
Marc Wernick
GBAwesomeness! From initial presentation to the after sales service, I have been very impressed with the fabulous service and attention from the team. They did an awesome job of making me feel secure in my new home. The pricing was the most competitive as well. I am so excited by having a smart house tailored to my needs at a reasonable cost. It also is great to support a leader in the field but also a local MD business.
Sterling
GBCustomer Experience I've been pretty impressed with the level of service and product knowledge shown by this company. Everything from the initial sales call to the to the scheduling of the install, to the install. The techs were prompt and professional and were very patient while running me through how the system works.