Great customer service. So far so good. Is a home security business with great customer service. Their real test will come in the coming months when I need support and after using the monitoring service.

Have worked with Jeremy and Larry at … Have worked with Jeremy and Larry at 1st Security for a few months now and they're great. They're far more responsive than any other alarm company I've worked with and they're focused on meeting your needs, versus endlessly trying to get you to buy more services and sensors that you might not need. In the house I just bought some other alarm company had installed a window open/close sensor on a window that doesn't open - probably fooling the prior senior citizen owners to pay more for more equipment they didn't need. I rest assured that 1st Security would never do something so foolish and greedy. They're good, honest people, and this is something that's unfortunately hard to find in the alarm business. I recommend them.

Awesomeness! From initial presentation to the after sales service, I have been very impressed with the fabulous service and attention from the team. They did an awesome job of making me feel secure in my new home. The pricing was the most competitive as well. I am so excited by having a smart house tailored to my needs at a reasonable cost. It also is great to support a leader in the field but also a local MD business.

Reliable, Affordable and Professional 1st Security was able to install and upgrade my existing system within 12 hours of my initial request. They were very professional and thorough during and after installation process. They didn't try to push or hard sale any products and most of all they "listened" and "fulfilled" to what I expressed as my needs and wants in a security system. They were able to match--and in many ways beat--competitive offers I had on the table. I would highly recommend them to anyone in need for a reliable and professional security team. Thanks Larry.

Wow! Simply Love It! I've had our system replaced by 1st Security and felt like a kid in a candy store. I couldn't get off the web creating logins and accounts for different visitors to our household. I particularly love the responsiveness of Larry, who was very friendly, communicative and alert to our needs. Larry came out to our home to do an initial assessment and in two days had returned to install out system. it's chic and beautiful to look at. Our old system was clunky and unattractive. We also did not get the remote access though we should have. Love the fact that I can stay in my bedroom and arm and disarm the system. We're looking at expanding to add the doorbell camera which will allow us to talk with visitors even when we're not home! Larry has called us at least two times within the two weeks our system was set up to check on different things and even to ensure that we submitted our registration. Great follow-through, excellent service. I'm only recommending this to others going forward.