Excellent Service The alarm system couldn't be easier to use. The app is genius and very convenient. All staff has been extremely helpful and knowledgable. It's a relief to know I am safe and 1st Security USA is there whenever I need them. Thanks for your great customer service.

Reliable, Affordable and Professional 1st Security was able to install and upgrade my existing system within 12 hours of my initial request. They were very professional and thorough during and after installation process. They didn't try to push or hard sale any products and most of all they "listened" and "fulfilled" to what I expressed as my needs and wants in a security system. They were able to match--and in many ways beat--competitive offers I had on the table. I would highly recommend them to anyone in need for a reliable and professional security team. Thanks Larry.

Excellent service, staff and price I was helped by two Gentleman by the name of Kelly and Larry. They were both very professional and personable and the entire process all the way from information gathering to the install was seamless and worry free. 1st security provides the most technologically advanced panel on the market and for a price you will NOT find any where else. I did a lot of price shopping before I finally decided to sign up with them. I would certainly recommend them to anyone looking to get the best system out there for the best price.

Outstanding customer service. From the moment I called Kelly Schauf of 1st Security I knew I was in good hands. Kelly spent the time to go over my alarm needs and walked me through a detailed description of the recommended equipment and monitoring service options. The installer, Dominic, was outstanding. He was professional, efficient, ensured that all my questions were answered, and made sure that I was familiar with the options available on the keypad before he left. I have also been impressed with the monitoring service, Dynamark. I have already talked to them a few times and I feel my alerts are going to be answered quickly.

Much easier than I expected If I had known how easy and affordable it was, I would've called years ago. Everyone I spoke with was helpful and friendly. They took the time to answer all of our questions, and were patient when we didn't understand. I felt that my time was valued, and that I was more than a customer that they couldn't wait to get off the phone. It was a great experience and I would definitely recommend 1st SecurityUSA.