Anthony Marocco
GBBy far the best one stop security shop … By far the best one stop security shop in the area. The system is so stupidly easy, their install was beyond perfect, and spent the time to train you there after. They are also very quick to answer any questions! We can not recommend them more. Move over all you other security companies, this is the best there is.
Patty
GBMuch easier than I expected If I had known how easy and affordable it was, I would've called years ago. Everyone I spoke with was helpful and friendly. They took the time to answer all of our questions, and were patient when we didn't understand. I felt that my time was valued, and that I was more than a customer that they couldn't wait to get off the phone. It was a great experience and I would definitely recommend 1st SecurityUSA.
kimbie Simms
GBYour protection comes first at 1st Security USA Jeremy was punctual and professional. The appointment was easy to make with fast scheduling. I received an in-depth presentation and walk through of my home. He was very responsive to my questions and family's needs. There was no pressure to buy or add equipment I did not want or need. My new system was installed two days later. Larry the technical adviser was amazing. He was knowledgeable and friendly. He installed my system with no problems. He took the time to give us a lesson on how to use the app and new system. A few days later I had a question and he responded right away. I loved the system so much, that I referred my mother. Her system was installed a week later. I feel so protected knowing my family is safe using 1st Security Alarm company. I have the confidence of knowing that I can upgrade my system at any time. I can not thank Jeremy and Larry enough.
Phil Hernandez
GBGreat customer Service - easy and painless Larry Conner was awesome and helped me get an install issue I was having resolved in 5 minutes. I had put it off for 2 weeks thinking it would be laborious and time consuming - a few quick buttons and my issue was resolved instantly. Responsiveness to my initial phone call for service was almost too fast. Highly recommend them.
Edgar
GBGreat customer service. So far so good. Is a home security business with great customer service. Their real test will come in the coming months when I need support and after using the monitoring service.